Marie Foster
Ochelata
Summary
Flexible Food Service Professional committed to team success through reliable support and adaptability. Delivered exceptional customer service while maintaining punctuality and fostering a positive environment. Contributed to improved kitchen operations and reduced food waste by executing recipes with precision, maintaining cleanliness standards, and managing inventory efficiently.
Overview
6
6
years of professional experience
Work History
Patient Access Representative
RI RCM
Bartlesville
06.2023 - 07.2026
- Provided patient access services at Ascension St. John in Bartlesville. I am a patient access representative. I've been working there for 3 years I do computer work with Microsoft and edge plus I work with other programs I'm great with patients and also I answer phone calls make fins for floors and always have a smile on my face I collect money when it comes to if a patient owes anything for their surgery or their regular appointments like co-pays and deductibles.
- Facilitated patient registration by gathering and verifying necessary documentation to ensure a smooth onboarding process.
- Verified patient insurance information and ensured accurate data entry.
- Collected co-pays and other payments from patients at time of service.
- Addressed patient inquiries and concerns quickly and professionally, ensuring satisfaction and maintaining trust in services.
- Communicated effectively with healthcare providers to coordinate patient care.
- Maintained confidentiality of patient records in compliance with regulations.
- Collaborated with team members to improve workflow processes regularly.
Cashier
Lowe's Home Improvement
Bartlesville
04.2021 - 11.2021
- Executed cashier duties, greeted customers, organized returns, and promptly resolved customer inquiries to enhance shopping experience.
- Executed cashier duties, greeted customers, organized returns, and promptly resolved customer inquiries to support customer satisfaction.
- Provided exceptional customer service and resolved inquiries promptly.
- Maintained accurate cash drawer and balanced registers daily to ensure financial integrity.
Expeditor
Crossing second
Bartlesville, OK
03.2021 - 06.2021
- Coordinated kitchen tickets and dining room flow at Crossing second service line.
- Checked order accuracy before dispatching plates to servers and guests.
- Communicated special requests and allergy notes between cooks and waitstaff.
- Prioritized food running during rush periods and blocked service delays.
- Inspected plate presentation for Crossing’s second standards before delivery.
- Resolved missing items and corrected orders with the kitchen team quickly.
- Monitored expo station supplies and kept the work area clean and organized.
Roadside assistance dispatcher
Faneuil
Bartlesville
11.2020 - 05.2021
- Ensured callers received timely assistance while adhering to company protocols, escalating complex cases to management.
- Ensured timely assistance for callers by adhering to company protocols, escalating complex cases to management for resolution.
- Coordinated with towing services for prompt dispatch, reducing wait times for assistance.
- I worked as a dispatcher for 6 months. I made sure my callers were well taken care of and getting the help they needed but there were rules I had to follow that customers did not like that in some situations I couldn't help them and half the time I had to let my manager take care of the callers.
Education
High school diploma -
Dewey High School
Dewey, OKSkills
- Patient registration
- Insurance verification
- Insurance verification processes
- HIPAA compliance
- Medical billing
- Appointment scheduling
- Payment processing
- Data entry
- Data accuracy
- Workflow improvement
- Customer Service
- Healthcare communication
- Communication Skills
- Organizational Skills
- Attention to detail
- Time management
- Problem solving
- Active listening
- Cash collection
Timeline
Patient Access Representative
RI RCM
06.2023 - 07.2026
Cashier
Lowe's Home Improvement
04.2021 - 11.2021
Expeditor
Crossing second
03.2021 - 06.2021
Roadside assistance dispatcher
Faneuil
11.2020 - 05.2021
High school diploma -
Dewey High School