Kyle Wood
Madison
Summary
Dynamic and results-driven professional with extensive experience in customer service and team leadership at Price Chopper. Proven track record in cash handling and problem-solving, enhancing customer satisfaction and fostering loyalty. Recognized for punctuality and reliability, consistently maintaining a clean and inviting environment while efficiently processing transactions.
Overview
15
15
years of professional experience
Work History
Cashier Team Lead
Price Chopper
06.2023 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Custodial Worker
Colgate University
12.2016 - 05.2023
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.
- Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Collected trash and emptied receptacles and recycling containers.
- Maintained inventory of cleaning supplies, placing orders when necessary to ensure adequate stock levels for uninterrupted service.
- Received recognition from supervisors for consistently meeting or exceeding expectations regarding quality of work and attention to detail.
- Promoted a healthy workplace atmosphere by regularly disinfecting high-touch surfaces during peak flu seasons or outbreaks of illness.
Custodian
Stockbridge School District
01.2010 - 03.2013
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
Education
High School Diploma -
Groton Central School
Groton, NY06-1977
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Positive attitude
- Punctual and reliable
- Flexible schedule
- Cash handling expertise
Timeline
Cashier Team Lead
Price Chopper
06.2023 - Current
Custodial Worker
Colgate University
12.2016 - 05.2023
Custodian
Stockbridge School District
01.2010 - 03.2013
High School Diploma -
Groton Central School
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