Marie Lane
Tucson,AZ
Summary
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Case Manager
Americas Rehab Campuses
Tucson, AZ
05.2023 - Current
- Assists clients in developing an Individual Recovery Action Plan
- Helps clients navigate recovery support systems and access resources including health and wellness, housing, employment, and other professional and non-professional services
- Assists clients with applying for benefits
- Collaboratively completes service plans and ASAM
- Coordinates after care services and assists client in transitioning back to the community
- Acts as a supportive member of the clinical team and assists clients in managing day-to-day issues
- Interfaces with DCS, court and referrals for behavioral health long term services
- Brings the concept of recovery and support to the clinical treatment team
- Assists the client in discharge planning and coordination of care
- Helps clients to modify attitudes and patterns of behavior by increasing understanding of self, personal problems and client's part in creating them
- Educates and supports clients in implementing a range of relapse prevention and harm-reduction strategies
- Works closely with the multidisciplinary team to ensure client needs are met.
Case Manager- Care Services
Southern Arizona AIDS Foundation
Tucson, AZ
11.2022 - 05.2023
- Provide a range of client-centered services to support persons living with HIV/AIDS in obtaining or maintaining primary medical care and housing through assessment and development of a comprehensive, individualized service plan
- Conduct home visits to assess and support client and/or identify unmet needs and institutional visits as applicable
- Attend and participate in treatment team meetings with medical providers and network with other agency and community service providers to secure appropriate, quality services for agency clients
- Monitor and note medication adherence and treatment compliance
- Serve as member of Care Services department, working in close coordination with the clinical and housing teams.
Psychiatric Scribe/Medical Staff Assistant (Inpatient Setting)
Sonora Behavioral Health
Tucson, AZ
04.2022 - 09.2022
- Accurately and thoroughly document psychiatric evaluations, progress notes and discharge summaries
- Knowledgeable of patient charts and ability to operate electronic health record and dictation system
- Anticipate physician needs to facilitate the flow of patient encounters
- Assist in developing and maintaining systems to track patient follow up and compliance
- Alert physician when chart is incomplete
- Assist in ensuring all addenda are signed off by a physician
- Comply with specific standards that apply to the style of medical records and to the legal and ethical requirements for preparing medical documents and for keeping patient information confidential
- Collaborate with patient treatment teams and administrative departments including Health Information Management, Utilization Review, Admitting and Receiving, Nursing and Social Work.
Behavioral Health Technician
Intermountain Centers
Tucson, AZ
12.2021 - 05.2022
- Engage with youth with individualized treatment expectations
- Provide behavior coaching when necessary
- Perform physical safety interactions
- Implement a strict schedule with meal time expectations
- Transport individuals to and from appointments
- Provide individuals with prescribed medications.
Behavioral Health Technician
Devereux Advanced Behavioral Health
Tucson, AZ
08.2021 - 04.2022
- Protects the health and safety of kids while supervising and implementing program activities and managing kids' behaviors
- Reads and implements each kids' individualized treatment plan
- Assists in planning programming and is an active team member in carrying out treatment goals
- Participates as a member of team and maintains a team environment
- Provides and teaches current education topics relative to kids' ages
- Counts and distributes medications to children
- Provides shift summaries and shift reports to insurance company.
Child Care Provider/Nanny
Private Family
Alexandria, VA
06.2019 - 02.2021
- Provided healthy cooked meals and snacks
- Administered medicine when necessary
- Drove child to and from daycare and activities when necessary
- Ensured a safe environment for the child.
Pharmacy Technician
CVS Pharmacy
Alexandria, VA
10.2018 - 02.2019
- Provided excellent and patient customer service in a fast-paced environment
- Organized and prepared pharmacy for daily activities
- Counted and dispensed medications
- Contacted insurance companies to verify insurance requirements for prescriptions.
Education
High school diploma -
Admiral Arthur W Radford High School
05.2017
Skills
- Medical terminology
- Experience with children
- Behavioral Health
- Case Management
- Insurance Verification
- Medication Administration
- Medical Records
- Social Work
- Customer service
Certification
- CPR, AED, First Aid, 08/01/21, Present, National Safety Council
- Level One Fingerprint Clearance Card, 08/01/21, 08/01/27, State of Arizona: Department of Public Safety
Assessments
- Work motivation, 03/01/22, Proficient, Level of motivation and discipline applied toward work
- Patient-focused care, 03/01/22, Proficient, Responding to patient concerns with sensitivity
- Nursing assistant skills, 12/01/21, Proficient, Providing nursing aid to patients using knowledge of relevant equipment and procedures
- Medical terminology, 12/01/21, Proficient, Understanding and using medical terminology
- Administrative assistant/receptionist, 01/01/22, Proficient, Using basic scheduling and organizational skills in an office setting
- Case management & social work, 02/01/23, Proficient, Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
- Attention to detail, 03/01/22, Proficient, Identifying differences in materials, following instructions, and detecting details among distracting information
Timeline
Case Manager
Americas Rehab Campuses
05.2023 - Current
Case Manager- Care Services
Southern Arizona AIDS Foundation
11.2022 - 05.2023
Psychiatric Scribe/Medical Staff Assistant (Inpatient Setting)
Sonora Behavioral Health
04.2022 - 09.2022
Behavioral Health Technician
Intermountain Centers
12.2021 - 05.2022
Behavioral Health Technician
Devereux Advanced Behavioral Health
08.2021 - 04.2022
Child Care Provider/Nanny
Private Family
06.2019 - 02.2021
Pharmacy Technician
CVS Pharmacy
10.2018 - 02.2019
High school diploma -
Admiral Arthur W Radford High School
- CPR, AED, First Aid, 08/01/21, Present, National Safety Council
- Level One Fingerprint Clearance Card, 08/01/21, 08/01/27, State of Arizona: Department of Public Safety
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