Marie Lane
Fort Collins,CO
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Colorado State University Event Planning Office
02.2025 - Current
- Managed front desk operations, ensuring seamless check-in and guest inquiries.
- Coordinated appointment scheduling and maintained accurate records in the booking system.
- Arranged Events for various Departments and Student Organizations throughout the CSU Lory Student Center
Manager
The Village Scoop
05.2025 - 08.2025
- Managed scheduling and resource allocation to meet peak demand periods effectively.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer engagement strategies, fostering a welcoming environment for patrons.
Camp Counselor
Seacoast Repertory Theatre
06.2021 - 08.2024
- Led daily activities and programs to foster teamwork and social skills among campers.
- Trained and mentored junior counselors, enhancing overall camp performance and camper engagement.
- Developed age-appropriate lesson plans that promoted creativity and physical activity.
- Implemented safety protocols, ensuring a secure environment for all campers during outdoor activities.
Cashier
Dairy Queen
04.2021 - 10.2023
- Processed customer transactions efficiently using point-of-sale systems to enhance service speed.
- Trained and mentored new cashiers on operational protocols and customer service standards.
- Managed cash handling procedures, ensuring accuracy in daily financial reconciliations.
Education
High School Diploma -
R.W. Traip Academy
06.2024
Bachelor of Arts - Journalism And Mass Communication
Colorado State University
Fort Collins, CO05-2028
Skills
- Customer Service
- Organization
- Cleaning
- Problem-Solving
- Quick Thinking
- Telephone etiquette
Timeline
Manager
The Village Scoop
05.2025 - 08.2025
Front Desk Receptionist
Colorado State University Event Planning Office
02.2025 - Current
Camp Counselor
Seacoast Repertory Theatre
06.2021 - 08.2024
Cashier
Dairy Queen
04.2021 - 10.2023
High School Diploma -
R.W. Traip Academy
Bachelor of Arts - Journalism And Mass Communication
Colorado State University