Marie Taaylor
Columbia,MS
Summary
Dynamic manager with over 14 years of experience in customer service and team leadership. Proven ability to enhance operational excellence through effective staff training and relationship building.
Results-driven professional with extensive experience in sales analysis and team development. Known for implementing training programs that boost staff performance and optimize customer satisfaction, contributing to increased sales and operational efficiency.
Dedicated manager with expertise in coaching and mentoring teams. Skilled in fostering a collaborative environment and enhancing service delivery. Ready to leverage relationship-building abilities to drive team success and improve customer experiences.
Overview
17
17
years of professional experience
Work History
Manger
Dirt Cheap
Columbia, MS
03.2009 - 09.2023
- Led team training sessions to develop staff skills and ensure compliance with safety protocols.
- Analyzed sales data to identify trends and optimize product selection for increased customer satisfaction.
- Oversaw daily store operations, ensuring high standards of customer service and operational excellence were met.
Cafeteria Worker
Columbia Training School
Columbia, MS
02.2007 - 02.2009
- Prepared and served meals in compliance with health and safety regulations.
- Maintained cleanliness and organization of kitchen and dining areas.
- Collaborated with team members to ensure efficient service delivery.
Head Cook /Crew Trainer
Northgate Coffee Shop
Columbia, MS
02.2007 - 02.2009
- Supervised kitchen operations, ensuring compliance with health and safety standards.
- Developed and refined menu offerings based on seasonal ingredients and customer preferences.
- Trained and mentored junior kitchen staff, fostering skill development and teamwork.
- Implemented cost-control measures to enhance profitability without compromising quality.
- Oversaw inventory management, ensuring optimal stock levels and timely ordering of supplies.
Education
High School Diploma -
Gage Park
Chicago, IL05-1977
Skills
- Customer service
- Team leadership
- Staff training and development
- Staff management
- Relationship building
- Sales techniques
- Coaching and mentoring
Timeline
Manger
Dirt Cheap
03.2009 - 09.2023
Cafeteria Worker
Columbia Training School
02.2007 - 02.2009
Head Cook /Crew Trainer
Northgate Coffee Shop
02.2007 - 02.2009
High School Diploma -
Gage Park