Detail-oriented sales management professional with a strong record of exceeding sales targets and fostering relationships across organizational levels. Proven expertise in utilizing CRM systems and analytical skills to enhance market share and drive growth in the dental sector.
Overview
12
12
years of professional experience
Work History
Senior Territory Manager
Promoveo Health
06.2015 - Current
Secure and maintain major group contracts across my territory (Heartland Dental, Aspen Complete Dental).
Met and exceeded sales target in the dental market for power and manual sales for the last two years.
Emphasized reach and frequency, developed in-depth customer knowledge, and maintained exceptional 1:1 interactions to effectively drive market share in North Alabama territory.
Functioned as the primary contact for customers, collaborating with key personnel to analyze practice structure, business model, and key influencers within the dental organization.
Coordinated with customer team to develop customer strategy, outlined strategies for interactions/relationships, solutions, and potential offering for customers.
Enhanced value for key customers, contributing to strong district and national performance outcomes.
Perform as a highly valued cluster teammate with the ability to establish strong relationships with numerous high-volume accounts.
Successfully launched the new IO device in 2020 and executed solid performance in breadth and depth.
Met and exceeded yearly bonus goals for every year with the company
Achieved top performance in 2025, finishing in the top 15% of all sales managers across the organization
Achieved top Team Performance in 2024
2022 Sales 110.2% to goal
2021 Sales 105% to goal
Received Award of Excellence 3 years in a row for product growth
Promoted to Senior Territory Manager in 2020
Clinical Account Manager
Total Toxicology LABORATORIES
02.2015 - 06.2015
Acted as 'resident expert' on HIPAA Regulations for the practice and other practices that I manage.
Oversaw and maintained compliance with HIPAA Privacy Regulations for laboratory services.
Collaborated with physicians, nursing, and office staff to initiate and implement new products and services, improving patient care within the office setting.
Acted as the official laboratory contact for Total Toxicology, monitoring patients’ intake of controlled substance medication prescribed by the office physicians.
Maintained patient medical records, including uploading Toxicology and Pharmacogenetics laboratory reports to the Electronic Health Records (EHR) and other accountability documents for insurance and audit purposes.
Coordinated monthly and yearly performance assessments for laboratory field technicians with territory and district managers, maintaining an employee tracking system to enhance accountability.
Prepared and conducted training in HR related areas such as new hire paperwork, wages, benefits, performance management, and conduct development training for employees.
Actively managed and trained 6 laboratory field technicians.
Clinical Account Manager
Pathnostics/ Element 7 Laboratories
12.2013 - 03.2015
Managed portfolio of active accounts in allergy testing, pharmacogenetics, toxicology, and hematology, ensuring client satisfaction and service quality.
Empowered physicians with the latest tools in pharmacogenomics, hematology, toxicology, compounding medications, allergy testing, and other new products and services.
As part of ongoing compliance efforts, provided consultation and information to clients on the implementation of mechanisms and policies to ensure the medical necessity and appropriateness of laboratory testing ordered.
Oversaw establishment and administration of processes for receiving, documenting, tracking, and investigating compliance with privacy policies, collaborating with administration, ethics, compliance, and legal counsel.
Initiated and coordinated the management and compliance of Business Associates agreement and ongoing monitoring of interdependent regulation requirements.
Presented report findings at community meetings.
Researched funding sources and wrote grant proposals.
Performed essential office functions, including data entry, file management, and customer service, supporting daily operations and enhancing client interactions.
Education
Master - Urban and Regional Planning, Housing and Community Development, Historic Preservation
ALABAMA A&M UNIVERSITY
Normal, AL
Bachelor of Arts - Political Science, Minor Marketing
ALABAMA A&M University
Normal, AL
Skills
Contract negotiation
Market analysis
Customer strategy
Data analysis
CRM- Salesforce
Excel
Geographic Information Systems (GIS)
Microsoft Word
PowerPoint
Affiliations
American Planning Association (APA), 2006-present
Delta Sigma Theta Sorority, Incorporated
Computer Expertise
Geographic Information Systems (GIS)
Microsoft Word
Power Point
Excel
CRM- Salesforce
Service
Served as State Representative of the Alabama Urban Planning Association for 2008-2009.
Organized outreach events to introduce high school students to the field of planning.
Organized student professional development trips to State and National American Planning Association (APA) Conferences while in taking graduate courses.
Professional Development
Competed in the planning and project design competition for the Alabama Chapter of the American Planning Association; Work presented was entitled: The Antiquity, Artistry, and Aesthetics: Themes for Celebrating the Heritage and Embracing the Opportunities of Meridian Street.
Completed Terminal Research Report entitled: An Empirical Investigation Linking the Olmsted Brothers to Alabama Agricultural and Mechanical University.
Timeline
Senior Territory Manager
Promoveo Health
06.2015 - Current
Clinical Account Manager
Total Toxicology LABORATORIES
02.2015 - 06.2015
Clinical Account Manager
Pathnostics/ Element 7 Laboratories
12.2013 - 03.2015
Master - Urban and Regional Planning, Housing and Community Development, Historic Preservation
ALABAMA A&M UNIVERSITY
Bachelor of Arts - Political Science, Minor Marketing