Marie Ann Roy
CINCINNATI,OH
Summary
Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
5
5
years of professional experience
Work History
Waitress/server
Christine's Casual Dining
Cincinnati, OH
08.2021 - 09.2026
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed multiple tables efficiently, prioritizing tasks during peak hours.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Trained new team members on menu offerings and service protocols.
Warehouse Worker
TJMaxx
Cincinnati, OH
11.2021 - 05.2024
- Organized and replenished stock on shelves, ensuring optimal product visibility and accessibility.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Education
High School Diploma -
Pintuyan National High School
Pintuyan, Southern Leyte, Philippines04-2002
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Order taking
- Attention to detail
- Cash handling
- Decision-making
- Safe food handling
- Hospitality service expertise
- Menu recommendations
- Payment processing
- Food running
- Table setting
- Order accuracy
- Accurate money handling
- Active listening
- Table bussing
Timeline
Warehouse Worker
TJMaxx
11.2021 - 05.2024
Waitress/server
Christine's Casual Dining
08.2021 - 09.2026
High School Diploma -
Pintuyan National High School