Marie Elourdes Thelusme
Port Saint Lucie
Summary
Dedicated and reliable, with a proven track record at Western Union for enhancing customer satisfaction through exceptional service and efficient transaction handling. Excelled in cash management and problem-solving, significantly reducing discrepancies. Known for outstanding work ethic, integrity, and the ability to quickly adapt to new technologies, contributing to a clean and safe shopping environment.
Overview
9
9
years of professional experience
Work History
Cashier
Western Union
08.2015 - 07.2024
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Education
Associate of Science - Computerized Accounting
Vocation Professional School
Haiti07-2012
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Cash handling and management
- Cash register operation
- Complex Problem-solving
- Honest and dependable
Languages
French
Native or Bilingual
English
Limited Working
Timeline
Cashier
Western Union
08.2015 - 07.2024
Associate of Science - Computerized Accounting
Vocation Professional School
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