Marie Frances Pagkalinawan
Chula Vista,CA
Summary
Experienced medical laboratory professional skilled in specimen processing, clinical testing, quality control, and phlebotomy. Proficient with lab instruments, accurate documentation, and maintaining safety standards. Reliable, detail-oriented, and effective in fast-paced clinical environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bank Teller
Territorial Savings Bank
06.2023 - 12.2023
- Assist customers with everyday financial transactions, including deposits, withdrawals, payments, and account inquiries.
- Answer and manage incoming phone calls; provide account information, schedule appointments, and route calls to the appropriate departments
- Perform clerical tasks such as filing, scanning, organizing documents, and processing paperwork
- Verify customer information and ensure all records are accurate and compliant with bank policies
- Handle data entry, document preparation, and daily administrative support for the branch
- Assist with mail handling, forms, and general branch operations to ensure smooth workflow
Laboratory Assistant
Clinical Laboratories of Hawaii- Client Services
05.2021 - 12.2021
- Gained hands-on experience in data entry within the laboratory information system (LIS).
- Maintained accurate records of patient samples and test results to ensure data integrity.
- Verify patient information, test orders, and documentation to ensure proper processing.
- Communicate with clients, providers, and clinical staff regarding missing information, test requirements, or specimen issues.
- Manage inbound phone calls and provide prompt assistance to clients regarding test status, turnaround times, and general inquiries
- Perform clerical tasks such as filing, scanning, printing reports, and maintaining organized records.
Undergraduate Laboratory Assistant
University of Hawaii at Manoa- College of Tropical Agriculture and Human Resources
01.2020 - 01.2021
- Conducted experiments to analyze microscopic insect richness around the island of Hawaii.
- Assisted in maintaining laboratory equipment, ensuring optimal functionality and safety compliance.
- Collaborated with researchers to prepare samples for analysis, enhancing workflow efficiency.
- Documented experimental procedures and results accurately for ongoing studies and reports.
Education
Vocational - Phlebotomy
Phlebotomy Training Specialists
National City, CA10-2025
Associate of Science - Medical Laboratory Technology
San Diego Miramar College
San Diego, CA06-2028
No Degree - Medical Laboratory Technician
Kapiolani Community College
Honolulu, HI05-2023
Bachelor of Arts - Economics
University of Hawaii At Manoa
Honolulu, HI05-2021
Skills
- Attention to detail
- Professionalism and courtesy
- Venipuncture
- Capillary Puncture
- Microscopy
- Laboratory Information System
- Pipetting
- Clerical Skills
- Customer relationship development
- Patience and empathy
- Data entry efficiency
Accomplishments
- Completed hands-on phlebotomy training with 45 successful venipunctures on diverse patients
- Performed 10 successful capillary sticks using proper technique and safety protocols
- Successfully processed and documented approximately 20,000 COVID-positive patients to doctor's offices and emergency hospitals in a span of 7 months in the Laboratory Information Systems.
- Collaborated with team of 5 in the development of a research project for measure PM 2.5 in relation to air pollution that aided with the development of technologies in solving Air pollution in Bangkok, Thailand.
Certification
- Certified Phlebnotomy Technician, Phlebotomy Training Specialists - November 2025
- Certified Basic Life Support, American Heart Association- October 2025
Languages
English
Tagalog
Timeline
Bank Teller
Territorial Savings Bank
06.2023 - 12.2023
Laboratory Assistant
Clinical Laboratories of Hawaii- Client Services
05.2021 - 12.2021
Undergraduate Laboratory Assistant
University of Hawaii at Manoa- College of Tropical Agriculture and Human Resources
01.2020 - 01.2021
Vocational - Phlebotomy
Phlebotomy Training Specialists
Associate of Science - Medical Laboratory Technology
San Diego Miramar College
No Degree - Medical Laboratory Technician
Kapiolani Community College
Bachelor of Arts - Economics
University of Hawaii At Manoa