Marie Kettellie PIERRE
Miami Gardens,FL
Summary
Dynamic and dedicated professional with extensive experience in customer service at Capital Bank. Proven track record in cash handling and management, ensuring accurate transactions and enhancing customer satisfaction. Recognized for strong work ethic and integrity, mentoring new staff to improve overall performance and operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cashier
Capital Bank
02.2012 - 06.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Sanitation Distribution Center Coordinator
Action Against Hunger
12.2008 - 02.2009
- Hire people every two weeks for the groups.
- Work meetings every afternoon.
- Submit a report every day to the main office about what has done for the day.
- Managed team schedules, ensuring adequate staffing levels to meet customer demands and maintain efficient operations.
Education
Legal Sciences
Faculty Of Law And Economics Of Gonaives
Gonaives, Haiti07-2011
Banking Operations
Business Institute of West Indies (BIWI)
Port-au-Prince, Haiti07-2006
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Certification
Certificate in Criminology
Academical Training Secondary School Education
Languages
French
Native or Bilingual
Haitian Creole
Native or Bilingual
Timeline
Cashier
Capital Bank
02.2012 - 06.2017
Sanitation Distribution Center Coordinator
Action Against Hunger
12.2008 - 02.2009
Legal Sciences
Faculty Of Law And Economics Of Gonaives
Banking Operations
Business Institute of West Indies (BIWI)
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