Mariel Franklin
Birmingham,AL
Summary
Seeking employment with a company which will require me to utilize my skills, abilities and experience in the field to ensure the company's success.
Overview
14
14
years of professional experience
Work History
Server
Slice
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Trainer
DHL Supply Chain
03.2022 - 01.2024
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Improved learning outcomes with application of adult learning principles in all training programs.
Apprentice Technician
Discount Tires
03.2017 - 01.2024
- Install tires Change out TPMS (Tire Pressure Monitoring System) Relearn sensors on all vehicles Provide customer service while recommending excellent tires using PDL (tire repairing computer software)
- Improved customer satisfaction by promptly addressing service requests and providing accurate diagnostic information.
- Increased efficiency in project execution by preparing necessary tools and materials prior to starting each task.
- Streamlined repair processes by maintaining detailed records of completed tasks and sharing insights during team meetings.
Security Guard
Securitas Security Services USA
03.2021 - 08.2022
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured personal and company goods against robbery, vandalism and illegal entry.
Machine Operator
Teneco/Driv/Federal Mogul.
08.2021 - 03.2022
- Maintained smooth production when operating injection molding machines and auxiliary equipment.
- Inspected molded product per quality requirements and mold book, delivering ideal results and minimizing waste.
- Maintained safe working conditions and followed proper operating practices and procedures to avoid injuries and accidents.
- Transported pallets using material handling equipment.
- Instructed and trained team members to boost new employee skills and knowledge.
Problem Solver
Amazon
09.2020 - 03.2021
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Increased efficiency and team productivity by promoting operational best practices.
Dancer
Love Jones The Musical
02.2016 - 02.2017
- Performed and danced in a play on tour in multiple cities
HVAC Technician
Mark’s Heating and Cooling
06.2010 - 01.2016
- Perform preventative maintenance Lubricate and repair HVAC systems, pumps, compressors, condensers Install heating, ventilation and air conditioning equipment Conduct test, locates problems, repair malfunctions, recharge systems Set-up computerized equipment, test and operate systems
Coordinator
Road and Rail
06.2014 - 11.2014
- Arranging and producing transportation for vehicle shipment Pre and Post Audit of freight bills, bills of lading Accurately verifies delivery of product Conduct inventory and location assignment of vehicles
Waiter
Applebee’s
11.2013 - 06.2014
- Provide service to each guest courteously Taking orders, suggestive selling, delivering food Process transactions accurately Maintain clean and organized work area
Cook
Taco Bell
10.2011 - 08.2012
- Meet customer needs and taking steps to solve food or service issues 2 Communicate with customers, team members, and managers in a positive manner Prepare the food according to USDA regulations
Education
H.S. Diploma -
Hoover High School
HVAC Apprentice -
Skills
- Operations support
- Equipment monitoring
- Manufacturing
- Equipment operation
- Service-Oriented
- Multitasking and Prioritization
- Data Management
- Teamwork and Collaboration
- Relationship Building
- Physical Strength and Stamina
- Heavy Object Lifting
- Wiring Installation and Repair
- Microsoft Excel
- Microsoft word
Timeline
Server
Slice
06.2024 - Current
Trainer
DHL Supply Chain
03.2022 - 01.2024
Machine Operator
Teneco/Driv/Federal Mogul.
08.2021 - 03.2022
Security Guard
Securitas Security Services USA
03.2021 - 08.2022
Problem Solver
Amazon
09.2020 - 03.2021
Apprentice Technician
Discount Tires
03.2017 - 01.2024
Dancer
Love Jones The Musical
02.2016 - 02.2017
Coordinator
Road and Rail
06.2014 - 11.2014
Waiter
Applebee’s
11.2013 - 06.2014
Cook
Taco Bell
10.2011 - 08.2012
HVAC Technician
Mark’s Heating and Cooling
06.2010 - 01.2016
HVAC Apprentice -
H.S. Diploma -
Hoover High School
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