Mariela Aviles
Georgetown,TX
Summary
I am bilingual. Fluent in both Spanish and English.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Sundance Family Health Center
Round Rock, TX
05.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Contacted pharmacies via phone and fax to process prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Schedule appointments for patients.
Certified Medical Assistant-virtual
Self Regional Health Center
Greenwood, SC
01.2023 - 05.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Check patient’s in virtually.
Certified Medical Assistant
Self Regional Healthcare
Greenwood, SC
08.2020 - 01.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient pulse oximetry.
Server
Pizza Inn
Greenwood, SC
05.2017 - 08.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Education
Associate In Applied Sciene - Major in General Technology And Medical Assisting
Piedmont Technical College
Greenwood, SC07.2020
Skills
- Electronic health records
- Patient care
- Clinical procedures
- Vital signs monitoring
- Specimen collection
- Medication administration
- Medical terminology
- Patient scheduling
- Insurance processing
- Customer service
- Team collaboration
- Effective communication
- Time management
- Problem solving
- Office organization
- HIPAA compliance
- Specimens collection and processing
- Vital sign monitoring
- Clinical documentation
- Patient documentation
- Patient assessments
- Medical records management
- Payment collection
- Attention to detail
- Multitasking and organization
- Triage assessment
- Verbal and written communication
Certification
Translate: Spanish
Languages
Spanish
Native or Bilingual
Timeline
Certified Medical Assistant
Sundance Family Health Center
05.2023 - Current
Certified Medical Assistant-virtual
Self Regional Health Center
01.2023 - 05.2023
Certified Medical Assistant
Self Regional Healthcare
08.2020 - 01.2023
Server
Pizza Inn
05.2017 - 08.2021
Associate In Applied Sciene - Major in General Technology And Medical Assisting
Piedmont Technical College