Summary
Overview
Work History
Education
Skills
Clericalskills
References
Timeline
Generic

Emily Florek

Fort Wayne,Indiana

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go the extra mile to assist others with solving problems.

Overview

10
10
years of professional experience

Work History

Front Desk Receptionist

Iron Society Strength and Fitness
04.2024 - Current
  • Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
  • Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated, and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.

Cashier Assistant Manager

Big Al’s Market
11.2014 - 01.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
  • Assisted customers by answering questions and fulfilling requests.

Youth Program Assistant

Beale Air Force Base Youth Center
10.2015 - 01.2016
  • Created a safe, fun environment for children and teens attending special programs.
  • Promoted a safe and inclusive environment, fostering positive relationships among participants.
  • Enhanced youth engagement by implementing creative and interactive program activities.

Education

High School Diploma -

Wheatland Union High School
Wheatland, CA
06.2014

Skills

  • Customer Service
  • Time Management
  • Listening Skills
  • Cash Handling
  • Problem-solving skills
  • Team Collaboration
  • Verbal and written communication
  • Front Office Management
  • Multi-Line Telephone Systems

Clericalskills

  • Proficient in Microsoft Word and Excel
  • Typing
  • Filing
  • Cash handling
  • Directing phone lines
  • General office duties
  • Excellent customer service
  • Interpersonal skills

References

  • Supervisor at Iron Strength & Fitness - Rachel Isg - (260) 580-8010
  • Supervisor at Big Al's Supermarket - Heather Schmidt - (530) 933-8756
  • Manager at Beale Air Force Base - Mariela Contreras - (530) 300-1399

Timeline

Front Desk Receptionist

Iron Society Strength and Fitness
04.2024 - Current

Youth Program Assistant

Beale Air Force Base Youth Center
10.2015 - 01.2016

Cashier Assistant Manager

Big Al’s Market
11.2014 - 01.2018

High School Diploma -

Wheatland Union High School

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Emily Florek