Emily Florek
Fort Wayne,Indiana
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go the extra mile to assist others with solving problems.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
Iron Society Strength and Fitness
2024.04 - Current
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
- Scheduled, coordinated, and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Cashier Assistant Manager
Big Al’s Market
2014.11 - 2018.01
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
- Assisted customers by answering questions and fulfilling requests.
Youth Program Assistant
Beale Air Force Base Youth Center
2015.10 - 2016.01
- Created a safe, fun environment for children and teens attending special programs.
- Promoted a safe and inclusive environment, fostering positive relationships among participants.
- Enhanced youth engagement by implementing creative and interactive program activities.
Education
High School Diploma -
Wheatland Union High School
Wheatland, CA06.2014
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Problem-solving skills
- Team Collaboration
- Verbal and written communication
- Front Office Management
- Multi-Line Telephone Systems
Clericalskills
- Proficient in Microsoft Word and Excel
- Typing
- Filing
- Cash handling
- Directing phone lines
- General office duties
- Excellent customer service
- Interpersonal skills
References
- Supervisor at Iron Strength & Fitness - Rachel Isg - (260) 580-8010
- Supervisor at Big Al's Supermarket - Heather Schmidt - (530) 933-8756
- Manager at Beale Air Force Base - Mariela Contreras - (530) 300-1399
Timeline
Front Desk Receptionist
Iron Society Strength and Fitness
2024.04 - Current
Youth Program Assistant
Beale Air Force Base Youth Center
2015.10 - 2016.01
Cashier Assistant Manager
Big Al’s Market
2014.11 - 2018.01
High School Diploma -
Wheatland Union High School
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