Mariela Lazo
Woodside,New York
Summary
I am interested in becoming a partner in your great team by using my skills and experience in healthcare while helping people safely achieve their goals to feel their best. As well as, seeking learning opportunities to embrace existing skills, eager to learn about more opportunities to grow professionally. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Customer Services Representative Intern
NYC 311 Office of Technology & Innovation
06.2023 - Current
- Answering calls with professional and courteous manners
- Identify customer needs and assist accordingly
- Provide accurate information and maintain customer satisfaction
- Enter data in the computerized tracking system
- Assistance with complaints and comments to different New York State Department
- Information about weather and emergencies.
The Cooling Towers Project Inspector
ALC Environmental Protection Summer Intern
06.2023 - 10.2023
- On-site visual inspection of the cooling tower and chemical dosing equipment
- On-site sample collection and testing of water quality parameters including measuring temperature conductivity, pH, and residual chlorine
- Collection and analysis of Heterotrophic Plate Count (HPC - dip-slide)
- Record keeping of all measured data
- Printing of important compliance documentation and on-site filing in the respective client's binder
- Water sampling and deliver them to the laboratory for analysis (legionella).
Home Health Aide
Elara Caring, Home Care Services
05.2015 - 03.2020
- Taking care of the patient
- Helping with a plan of care
- Improving their healthcare
- Encouraging their confidence.
Education
Associate's Degree - Public Health
Borough Of Manhattan Community College
08.2019 - 05.2022
Bachelor's Degree - Public Health
Hunter College
08.2022 - 05.2024
Skills
Computer skillsundefined
Websites
Certification
Home Health Aide
Awards
- Certificate of Merit honors Dean's List Spring 2020
- PHI THETA KAPPA Honor Society member Spring 2021 to Now
- Compliments from patients on Rite Aid's website Summer 2021
Timeline
Customer Services Representative Intern
NYC 311 Office of Technology & Innovation
06.2023 - Current
The Cooling Towers Project Inspector
ALC Environmental Protection Summer Intern
06.2023 - 10.2023
Bachelor's Degree - Public Health
Hunter College
08.2022 - 05.2024
Associate's Degree - Public Health
Borough Of Manhattan Community College
08.2019 - 05.2022
Home Health Aide
Elara Caring, Home Care Services
05.2015 - 03.2020
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