MARIELA SALINAS
Rogers,AR
Summary
Client-focused banking professional with a background in relationship management, branch leadership, and cross-functional coordination. Builds trusted client relationships, supports financial education, and works across teams to deliver clear communication, consistent service, and practical solutions that support client needs and business goals.
Overview
10
10
years of professional experience
Work History
Family Client Services Banker
Arvest Bank
Bentonville, AR
10.2023 - Current
- Deliver personalized banking support and financial solutions to employees of Walton-related entities, serving as a trusted point of contact throughout the client experience.
- Identified client needs and recommended tailored products and services, enhancing relationships and fostering business growth.
- Built and maintained a client base through proactive outreach and collaboration with internal teams and business partners, driving engagement.
- Coordinated and led financial education seminars for employee groups, raising awareness of banking solutions and benefits.
- Partner across teams to coordinate requests, align communications, and deliver consistent, high-quality service.
Family Client Services Specialist
Arvest Bank
Bentonville, AR
11.2020 - 10.2023
- Established trusted relationships through professionalism, responsiveness, and clear communication, fostering client loyalty.
- Delivered high-level service to Walton entities and family members, ensuring adherence to strict turnaround times and service standards.
- Coordinated with multiple lines of business and strategic partners to efficiently resolve requests, enhancing overall client experience.
Branch Sales Manager
Arvest Bank
Rogers, AR
09.2019 - 11.2020
- Led branch sales efforts to enhance customer service and exceed performance goals.
- Coached and developed associates to improve sales conversations and boost customer engagement.
- Oversaw daily branch operations, ensuring accuracy, regulatory compliance, and adherence to bank policies.
- Partnered with business lines and contributed to hiring and team-development initiatives.
Assistant Branch Manager
Arvest Bank
Rogers, AR
12.2016 - 09.2019
- Trained and developed new Assistant Branch Manager, partnering with regional leadership to align branch objectives with associate growth.
- Supervised teller operations and coached associates on client conversations, enhancing client satisfaction and product alignment.
- Conducted performance appraisals, informed hiring decisions, and defined development paths for team members, fostering professional growth.
Education
High School Diploma -
Rogers High School
Rogers, AR05-2010
Skills
- Financial solutions
- Business development
- Project and Event Coordination
- Operational compliance
- Stakeholder management
- Cross-Functional Collaboration
- Team leadership
- Financial Literacy Programs
- Client Communication
LEADERSHIP & COMMUNITY INVOLVEMENT
- HOLArvest- AIG Co- Chair | Present
- Rising Leaders Program | 2025–2026
- Latino Market Segment Group – Chair | 2025–Present
- Leadership Benton County | 2022
- EDGE Leadership Program | 2019
- Arvest Mentor/Mentee Program | 2019
Accomplishments
- Arvest Culture Award- 2025
Timeline
Family Client Services Banker
Arvest Bank
10.2023 - Current
Family Client Services Specialist
Arvest Bank
11.2020 - 10.2023
Branch Sales Manager
Arvest Bank
09.2019 - 11.2020
Assistant Branch Manager
Arvest Bank
12.2016 - 09.2019
High School Diploma -
Rogers High School