RENE ALEJANDRO PINILLA
Greenacres
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
20
20
years of professional experience
Work History
Case Manager
U.S. Committee for Refugees and Immigrants USCRI
01.2019 - Current
- In consultation with the clinicians I assessed the needs of each youth in care and ensured the safe and expedited release of youth to potential sponsors that met ORR criteria for release.
- Developed individual service plans for youth towards safe family reunification, preparation for return to the country of origin, transfer to a higher level of care or a less restrictive setting or transition to an alternative living arrangement once legal immigration status has been obtained.
- Conducted initial intake interviews of youth to include gathering familial and possible sponsorship information to determine the integrity of the relationship and verify information received from minors within 24-48 hours upon admission to the shelter.
- Determined options and/or community resources available for youth within 48-72 hours and proceeded with the required documentation to reunify youth with family in home country or in the United States as deemed applicable.
- Ensured the timely completion of (assessments) Initial Intake, Emergency Placement, and Preliminary Service Plans in accordance with USCRI, State, and Federal requirements.
- Documented all actions taken and contacts with youth, sponsor, and stakeholders in the form of progress notes (efforts) as required by USCRI State and Federal contracts.
- Complete and submit reunification packets for initial review to the Lead Case Manager.
- Collaborated with the Department of Homeland Security (DHS) and with the child’s country of origin Consulate Embassy to facilitate the issuance of travel documents for the youth to return to her country.
- Ensured the provision of two weekly telephonic contacts with family of origin, primary caregiver and/or sponsor.
- Maintained direct contact with each youth in care, having at least once scheduled contact per week to discuss reunification and facilitate incoming calls to minors with the appropriate family members and other approved caregivers.
- Maintained youths’ contact with legal service providers to ensure safe and expedited release of each minor.
- Maintained on-going dialogue with staff from various departments at the facility to coordinate weekly treatment and to share information about important events after youth’s assessment and case review.
- Entered accurate placement and reunification information for all youth on caseload into the UAC portal, ORR database and ensure that the paperwork in files is up to date and complete.
- Represented the agency in collaborative meetings involving outside agencies.
- Worked with FFS and the 3rd party reviewer to received appropriate release recommendation approval.
- Generated correspondence, administrative reports and related documentation as assigned.
- Adhered to all agency and departmental Safety Procedures including reporting and unsafe practices, equipment, and environment, and takes active role in correcting the unsafe practice, equipment or environment through proper notification including proper supervision of youths at all times;
Acting Lead
U.S. Committee for Refugees and Immigrants USCRI
08.2024 - 01.2025
- Acting lead of the case management department for a period of 5 months.
- Assisted in submitting refugee referrals for Haitian/Cuban minors.
- Assisted in submitting documents such as birth certificates and medical documents to ORR for translations.
- Completed background checks for sponsors or adult household members in order to proceed with a safe reunification.
- Completed reviews of cases submitted by case manager to ensure accuracy and adherence to policy prior to providing approval to proceed with case submission.
- Supported the case management team with their complex cases and guidance when needed.
Case Manager / Job Developer
Youth Coop., Inc.
01.2005 - 01.2019
- Developed and maintained a client population profile summarizing data for each Quarterly Progress Report.
- Developed relationships with employers to identify job opportunities for program participants.
- Established and maintained relationships with employers in the community.
- Multitasked and work with minimal supervision.
- Documented all actions taken and contacts with clients and stakeholders through progress notes.
- Ability to provide services in the culturally and linguistically appropriate manner desired.
- Attended training opportunities that enhanced job-related skills and program-specific training
- Worked closely with the Employment Specialist and program staff to place clients.
Education
ESL and Computer Repair -A Plus- Certificate -
Palm Beach Community College
Lake Worth, Florida01.2005
Bachelor of Arts - Journalism
Universidad Manuela Beltrán
01.1998
Skills
- Windows
- MS Office
- Word
- Excel
- PowerPoint
- A Microsoft Certification
- Bilingual: Spanish/English
- Organization and multitasking
- Documentation and reporting
- Relationship building
- Client advocacy
- Care coordination
- Community resources
- Documentation proficiency
- MS office
- Verbal and written communication
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Acting Lead
U.S. Committee for Refugees and Immigrants USCRI
08.2024 - 01.2025
Case Manager
U.S. Committee for Refugees and Immigrants USCRI
01.2019 - Current
Case Manager / Job Developer
Youth Coop., Inc.
01.2005 - 01.2019
ESL and Computer Repair -A Plus- Certificate -
Palm Beach Community College
Bachelor of Arts - Journalism
Universidad Manuela Beltrán
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