Mariella Zapata
Guyton,GA
Summary
Operations professional with extensive background in optimizing workflows and supporting operational efficiency. Proven ability to collaborate with teams and adapt to changing needs, ensuring reliable and consistent performance. Known for strong organizational abilities and attention to detail. Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation, and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
5
5
years of professional experience
Work History
Learning Trainer
Amazon
Savannah, GA
05.2021 - Current
- Developed and implemented successful onboarding program.
- Trained and mentored 100+ new personnel hired to fulfill various roles.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Established and maintained quality control standards.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Performed inspections and routine maintenance on equipment.
Education
Associate of Arts - Music History, Literature, And Theory
Queens College of The City University of New York
Flushing, NY09.2005
High School Diploma -
Flushing High School
Flushing, NY06.2003
Skills
- Trends Research
- Trainer Coaching
- Instructional Design
- Performance Improvement
- Vocal control
- Audio Editing
- Digital Audio Workstations
- Prayer Guidance
Certification
- First Aid/CPR Certified
- EHS - Environmental Health and Safety Professional
- Certified Six Sigma, Alison -December 2025
- OSHA 10
Languages
English
Full Professional
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Learning Trainer
Amazon
05.2021 - Current
Associate of Arts - Music History, Literature, And Theory
Queens College of The City University of New York
High School Diploma -
Flushing High School