Mariely Perez
Clermont,FL
Summary
Highly motivated with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
7
7
years of professional experience
Work History
Lead Patient Care Coordinator
HZ Plastic Surgery
05.2020 - Current
- Maintained confidentiality of patient data and condition to safeguard health information.
- Delivered excellent patient experiences and direct care.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Acted as main point of contact for patients, doctors, and staff by closely reviewing medical charts and maintaining high levels of communication.
- Successfully negotiated client contract renewals to create increased revenue.
- Worked with patients to schedule procedures.
- Trained multiple staff members.
- Sold millions in Surgery sales.
Latitude Sales
Holiday Inn Club Vacations At Orange Lake Resort
03.2019 - 11.2019
- Reached or exceeded sales quotas and preset personal performance goals.
- Developed top-tier negotiating skills and turned customer objections into sales opportunities.
Timeshare Sales Representative
Westgate Vacation Villas Resort & Spa
05.2018 - 03.2019
- Reached or exceeded sales quotas and preset personal performance goals.
- Guided sales prospects on resort property tours and followed up with targeted sales presentations.
- Displayed high-level expertise with vacation and timeshare sales techniques and industry regulations.
- Developed top-tier negotiating skills and turned customer objections into sales opportunities.
Front Desk Receptionist
Hilton
05.2016 - 05.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Trained new team members on company procedures, customer service and issue resolution.
- Resolved customer problems and complaints.
Education
High School Diploma -
Freedom High School
Orlando, FL05.2016
Skills
- Administrative Supervision
- Strategic Planning
- Strategic Networking
- Organizational Skills
- Customer Service
- Excellent People Skills
- Product and Service Sales
Timeline
Lead Patient Care Coordinator
HZ Plastic Surgery
05.2020 - Current
Latitude Sales
Holiday Inn Club Vacations At Orange Lake Resort
03.2019 - 11.2019
Timeshare Sales Representative
Westgate Vacation Villas Resort & Spa
05.2018 - 03.2019
Front Desk Receptionist
Hilton
05.2016 - 05.2018
High School Diploma -
Freedom High School
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