Marievelis Hernandez Rivera

I strive to assist patients and care givers in understanding the complexities of the health care systems. I value team-work and partnerships at the micro and macro levels. My goal is to maximize the utilization of services effectively and efficiently. Compassionate Patient Navigator with a distinguished understanding of insurance processes and medical billing. Adept at patient and family education and paying attention to details. Successful at building relationships with clients. Subject Matter Expert in Fertility Preservation for the AYA Cancer patient.

*Approved # $1,000.00 in fertility grants
*Hosted 5 Caring for Caregiver Support Group- virtually
*Co-hosted AYA Club Support group at WRNMMC x8
*Completed ECHO Certification April 2023 (Enriching Communication Skills Healthcare Professionals in Oncofertility)
*Oncology Patient Navigator Training, March 2022

* Panelist at the Research 2nd Annual ACERT Horizon Workshop, Part of the Congressionally Directed Medical Research Programs. DoD Peer Reviewed Cancer Research Virtual Cancer Center Director of Award Initiative. Topic: Military Health and the impact and effect on the patients and their families. held 10/03/2023.

• Patient Navigation/Fertility Preservation for oncology patients/Clinical Liaison/Business Development: 8 years of Clinical Liaison/Admission's Coordination and business development/Resources/Support Groups/Health Insurance Navigation/Community Organizing/Palliative care/Hospice/End of life care
• Strategic marketing plan to promote and develop business relationships, with the goal of increasing referral volume, increasing admissions/conversion rate, and impact revenue.
• Business development.
• Experience in utilizing knowledge of human services, and psychology to impact implementation of business plan.
• Maintain outstanding customer service relationships.
• Provided education and disseminated literature promoting specific programs targeting specific diagnoses.
• Knowledgeable in levels of care, transitions of care, and medical necessity.
• Knowledge of medical terminology and disease management.
• Follow established guidelines by Medicare and Medicaid.
• Comply with HIPPA guidelines.
• Identify and implement quality/process improvement projects.
• Subject Matter Expert in Guidance and support of Fertility Preservation for cancer patients.
• Over 20 years of experience working in the health care industry performing the following duties:
• Case Manager/ Utilization reviewer/ discharge planner/ care coordination/ resource finding/supportive counseling/support groups/end of life and goals of care planning/ ethics consults/ bereavement counseling/ identifying medical necessity for durable medical equipment/ educating patient's and caregivers on best practices to maximize use of health care insurance and resources/ interdisciplinary conferences/ bio-psychosocial assessments/ Provide Social Work services to Maternal Child Unit/ Adoptions/ Assess and make referral to local community agencies for follow up care of Infants at risk, Child Protective Services/ Health Department/Homeless Shelters/ Home Health Care/ Drug abuse rehabilitation referral/ support groups for 12 step recovery/ Mentor new staff and interns/ act as translator for Spanish Speaking patients to assist the medical team engage in congruent dialogue. Conduct psychosocial assessment of children (birth to 5 years old) in need of early interdisciplinary intervention due to disabilities and initiate referral to much needed therapeutic interventions/ Provide education, logistics and financial resources for Fertility preservation for Young Adult cancer patient/Family building education and resources proficient/Create and implement recreational programs/Host support groups for caregivers of young adult cancer patients/Co-host Support group for AYA Cancer Active duty military members.

ECHO Certification

Patient Navigation: The fundamentals Certification

Reiki Master II

Spanish Medical Interpreter

Licensed Graduate Social Worker (LGSW-Washington)

Licensed Masters Social Worker (LMSW- Maryland)