Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marie Lara

Los Fresnos,TX

Summary

I love what I do and I am a very fast learner. I am a Dedicated Customer Service Specialist who provides skills to prioritize and multi-task in fast-paced working environment. I have only worked as a customer service representative and I know I can learn new things.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Maximus
Brownsville, TX
06.2022 - Current
  • I help people with their insurance for Medicare. If they have any questions like knowing what insurance they have or if Medicare can cover a service they will receive. I have helped them solve issues they might have either online or if they call due to claims. It just depends on what is the issue or question to help them resolve the issue and give out correct and accurate information.

Customer Service Representative

Advanced Call Center Technologies LLC
Harlingen, Texas
12.2016 - 07.2019

When I worked there my job was to answer calls and help them with claims or if they had any questions about transactions made and if they were fraud or not. I helped with child support accounts as well I am really good at typing and taking calls

Education

High School Diploma -

Triumph
San Benito, TX
05-2016

Skills

  • Customer support
  • Time management
  • Active listening
  • Problem solving
  • Task prioritization
  • Call center experience
  • Complaint resolution

Languages

English
Native/ Bilingual

Timeline

Customer Service Representative

Maximus
06.2022 - Current

Customer Service Representative

Advanced Call Center Technologies LLC
12.2016 - 07.2019

High School Diploma -

Triumph
Marie Lara