Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marijane Deleon

San Antonio

Summary

Detail-oriented customer service representative with a focus on problem-solving and effective communication. Proven ability to resolve issues and train new employees, ensuring exceptional customer experiences.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Home Depot
San Antonio
03.2018 - 07.2023
  • Supported customers with product inquiries and order status updates to enhance overall satisfaction.
  • Collaborated with team members to maintain store organization and cleanliness.
  • Resolved customer complaints promptly to ensure positive shopping experiences.
  • Trained new employees on customer service protocols and store procedures.
  • Responded to customer inquiries with accurate information on products and services to facilitate informed purchasing decisions.
  • Guided customers in product selection and managed ordering, billing, returns, exchanges, and technical support to ensure seamless transactions.

Playroom Attendant

Mr.gattis Resturant
San Angelo
06.2015 - 03.2016
  • Implemented safety protocols to protect children during playtime.
  • Ensured cleanliness and organization of playroom to create a safe and inviting environment.
  • Facilitated engagement by assisting children with games and toys.
  • Communicated with parents regarding children's experiences to foster trust and collaboration.

Education

High School Diploma -

Lake View High School
San Angelo, TX
05-2017

Associate of Science - Health Care Administration

Palo Alto College
San Antonio, TX
05-2026

Skills

  • Call center operations
  • Order fulfillment
  • Opening and closing accounts
  • Money handling
  • Customer education
  • Follow-up techniques
  • Adaptive team player
  • Strong teamwork

Timeline

Customer Service Representative

Home Depot
03.2018 - 07.2023

Playroom Attendant

Mr.gattis Resturant
06.2015 - 03.2016

High School Diploma -

Lake View High School

Associate of Science - Health Care Administration

Palo Alto College
Marijane Deleon