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Hardworking healthcare professional successful at managing training, gathering paperwork, and assisting with different
community-based programs. Good communicator and planner with excellent organizational skills and a strong attention
to detail. Skilled at delivering training classes and informational materials to community members to promote health
improvements and reduce problems with chronic diseases. Proficient in related programs and helping people locate,
enroll, and take advantage of resources. Compassionate and positive with good interpersonal and conflict management
abilities. Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and
exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Community Health Worker
HealthLinc
Valparaiso, IN
02.2023 - Current
Preparation
Organized and Detail-Oriented
HIPAA Guidelines, Participated in outreach activities such as health fairs or community
events
Assisted with patient referrals to appropriate community resources
Provided health education to clients about nutrition, physical activity and
disease prevention
Maintained accurate records of patient data in a secure electronic
database
Provided assistance with completing forms related to public benefits
programs
Conducted home visits to assess the health needs of patients and their
families
Educated clients about risk factors associated with specific diseases or
illnesses
Collaborated with other healthcare providers to ensure continuity of care
for patients
Offered emotional support during difficult times or stressful situations
Served as a liaison between healthcare providers and community
organizations
Provided case management services including crisis intervention,
advocacy, and support for individuals experiencing homelessness or
Summary
Skills
Experience
poverty
Handled research and administrative tasks to support community
outreach and program initiatives
Coordinated transportation for clients to medical appointments or other
necessary services
Created informational materials about available resources in the local
community
Assessed the impact of social determinants of health on patient outcomes
Counseled clients on issues related to mental health, substance abuse, and
violence prevention
Tracked immunization records for children in accordance with state
guidelines
Organized educational seminars regarding preventive health measures and
healthy lifestyle choices
Returned calls, emails and faxes according to departmental policy
Facilitated group sessions on topics such as stress management and
chronic disease self-management
Monitored client progress towards health goals and objectives
Acted as an advocate for clients when interacting with insurance
companies or government agencies
Developed individualized treatment plans based on patient assessment
results
Applied concise time-management to meet deadlines
Produced and distributed brochures, flyers and packets covering infant
mortality risk factors and chronic diseases
Acquired and maintained knowledge of with all of HealthLinc policies and
procedures
Developed and maintained working knowledge of products, payer
guidelines, and regulatory rules
Educated clients on options to assist in making informed decisions
Helped people enroll in programs, arrange transportation and coordinate
paperwork
Notified individuals regarding appointment follow-ups and referrals and
provided transportation to appointments
Assisted individuals with navigating health care systems, appointments
and classes
Answered calls and interacted with community members to provide
information on advocacy services
Distributed flyers, brochures or other informational or educational
documents to inform members of targeted community
Created and oversaw training courses focused on team and community
education
Provided information to access financial assistance, legal aid or housing
Advised on policy development and assisted in community program
implementation
Delivered healthy living and disease management information to specific
population groups.
Caregiver
Private Care
Portage, IN
01.2021 - 02.2023
Supported bathing, dressing, and personal care needs
Encouraged independence while promoting self-care skills such as bathing,
grooming and toileting needs
Respected the rights of each individual client while maintaining
confidentiality of all personal information
Observed patients for changes in physical, emotional, mental or behavioral
condition and injuries
Provided emotional support for clients who were experiencing depression
or anxiety due to their illness or disability
Encouraged residents to participate in activities of daily living to enhance
personal dignity
Administered prescribed medications on a timely basis following care plan
instructions
Assisted with ambulation by providing support during transfers from bed
to chair or wheelchair
Followed care plan and directions to administer medications
Created safe and positive living situations for clients by communicating
with family and other staff about concerns or challenges
Assured proper nutrition by preparing meals, grocery shopping and
monitoring food consumption levels
Observed changes in behavior or physical condition that may require
medical attention and reported them promptly to supervisor
Helped maintain the safety of the client's environment by removing
hazards such as rugs or furniture that could cause falls
Assisted with meal planning to meet nutritional plans
Aided with mobility and independence for disabled individuals and
continually monitored safety
Followed safe lifting and transferring techniques to transport residents
Drove clients to shop for groceries, attend doctor appointments and run
errands
Maintained accurate records of services provided, changes in client
condition, medications administered and other pertinent information
Monitored vital signs including blood pressure, temperature and pulse
rate
Monitored vital signs and medication use, documenting variances, and
concerning responses
Reported concerns to nurse supervisor to promote optimal care
Transported clients to doctor appointments and other errands using
wheelchair accessible vehicles
Accompanied clients to social events such as movies or plays
Ensured compliance with all applicable laws, regulations and standards
governing home health care services
Helped patients during ROM exercises to maintain musculoskeletal
functions and increase strength
Worked closely with clinical staff to support therapeutic and behavioral
plans
Maintained a clean and well-organized environment for client happiness
and safety
Performed light housekeeping tasks related to the client's care such as
laundry and changing linens
Improved patient outlook and daily living through compassionate care
Prepared meals according to dietary requirements and assisted with
feeding when necessary
Encouraged independence while promoting self-care skills such as bathing,
grooming, and toileting needs
Laundered clothing and bedding to prevent infection
Respected the rights of each client while maintaining confidentiality of all
personal information
Educated families about available resources for home health care services
in the local community
Assisted clients with maintaining good personal hygiene
Maintained cleanliness of clients' environment by cleaning surfaces and
washing clothes or dishes
Built strong and trusting rapport with clients and loved ones
Monitored health and well-being of clients and reported significant health
changes
Planned and prepared healthy meals and snacks for clients and provided
assistance with eating when necessary
Organized oral medications for clients following dosage and schedule
requirements
Recorded client status progress and challenges in logbooks and reports
Obtained sources of entertainment for clients to provide full and enjoyable
daily activities
Maintained detailed records of services performed on clients
Drove clients to doctors' appointments and social outings
Contacted medical providers on behalf of clients to follow up on
appointments
Helped clients adjust to new lifestyles during periods of incapacitation or
recuperation
Helped clients communicate with loved ones by typing written messages
and relaying verbal messages
Monitored clients' activity levels and helped prevent sedentary behavior
Consulted with client care team to continually update care plans
Collected and recorded patients' blood pressure, pulse, and respirations
(TPRs) to evaluate and note basic health status
Contributed to case reviews of client status and progress
Instructed family members on how to provide bedside care
Partnered with registered nurses and physiotherapists to provide care to
patients.
Education
IN
ACHWTP Supervisory in Community Health Services - undefined
02.2024
ASPIN - Addiction Counseling
Ivy Tech Community College of Indiana
02.2024
Community Health Worker in Community Health Services
Education and - undefined
12.2023
ASPIN - undefined
02.2023
Advanced Chronic Care Course in Community Health Services - undefined
Ivy Tech Community College of Indiana
02.2023
Health And Wellness
Ivy Tech Community College of Indiana
07.2022
Associate of Applied Science - Human Services
Ivy Tech Community College of Indiana
12.2020
Associate of Science - Health Care Specialist
Ivy Tech Community College of Indiana
Skills
Health Coaching
Microsoft Office Proficiency
Motivational Interviewing
Health Promotion
Service Coordination
Schedule Management
Substance Abuse Prevention
Social Justice Advocacy
Schedule Coordination
First Aid Training
Care Plan Development
Team Assignments
Expense Reduction
Cultural Competency
Materials Development
References
References available upon request. References
Timeline
Community Health Worker
HealthLinc
02.2023 - Current
Caregiver
Private Care
01.2021 - 02.2023
IN
ACHWTP Supervisory in Community Health Services - undefined
ASPIN - Addiction Counseling
Ivy Tech Community College of Indiana
Community Health Worker in Community Health Services
Education and - undefined
ASPIN - undefined
Advanced Chronic Care Course in Community Health Services - undefined