Mariliana Parra

• Oversee the daily fulfillment of outbound orders, ensuring speed and accuracy, and efficiency.
• Manage packaging supplies inventory to ensure availability and profitability.
• Implement standard operating procedures (SOPs) tailored to each team member's specific ordering preferences.
  Ensure all KPIs and SLAs (accuracy, timeliness, and efficiency) are met.
• Use WMS tools (proficiency in Excel is a plus) to manage team tasks and workflow. Participate on-site during peak volumes to support preparation and packing.
• Resolve issues urgently, and assume responsibility for the outcome.

• Supervised and supported first-grade students (ages 6–7) in an after-school care program, ensuring their emotional and physical well-being.
• Designed and led age-appropriate educational and recreational activities to promote creativity, motor skills, and social development.
• Applied basic child development principles, and positive behavior management strategies.
• Encouraged teamwork, respect, and independence through structured play and group routines.
• Maintained regular communication with parents and teachers to support each child's needs and progress.

• Supported the Store Manager in overseeing daily store operations, ensuring the achievement of sales targets, and delivering outstanding customer service.
• Assisted in recruiting, training, and supervising sales associates, fostering a positive, high-performing team environment.
• Maintained visual merchandising standards and ensured attractive, organized product displays to enhance the customer experience.
• Managed stock levels, inventory control, and coordinated with suppliers and the warehouse for timely replenishments.
• Handled cash register operations, daily closings, and sales reporting with accuracy and accountability.
• Resolved customer complaints and concerns professionally, contributing to strong customer loyalty and retention.

Key Achievements:

• Contributed to a 70% increase in monthly sales through improved team coordination and in-store promotions.
• Improved product display strategies, boosting seasonal item sales.
• Recognized for leadership, problem-solving, and exceptional customer engagement by So Kiute.

• Maintained accurate inventory control, reducing stock discrepancies, and improving organization.
• Performed label printing, merchandise labeling, and packaging to prepare orders for shipment.
• Conducted merchandise reviews, and ensured correct product selection based on availability.
• Located merchandise across various warehouse zones, and organized items on pallets for optimal handling.
• Entered package and inventory data into the company’s computer system with precision.
• Used RF scanners to reduce picking errors and streamline the order fulfillment process.
• Applied the FIFO (First-In, First-Out) method to manage stock rotation and maintain shelf accuracy.
• Collaborated with forklift operators by clearing aisles, and optimizing floor space.
• Worked effectively under pressure, and performed frequent overtime to meet high-volume deadlines.