Marilinda Hernandez
Kissimmee,FL
Summary
Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results.
Overview
18
18
years of professional experience
Work History
Housekeeping Room Attendant
Walt Disney World
09.2021 - Current
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Cashier
The Home Depot Inc
05.2019 - 08.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Lifted up to 30 pounds at once and used forklift to move heavier loads
- Welcomed customers and helped determine their needs
Housekeeping Room Attendant
Walt Disney World
08.2015 - 08.2018
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked room supplies such as facial tissues for personal touch with every job.
Housekeeping Room Attendant
Loews Cabana Bay Beach Resort
05.2014 - 07.2015
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Disposed of trash and recyclables each day to avoid waste buildup.
Housekeeping Room Attendant
Hilton Parc Soleil
07.2005 - 02.2012
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Responded to requests from patrons for linens and toiletries
Education
Associate of Science - Drug Abuse Counseling
Manchester Community College
Manchester, CT05.2004
Skills
- Commercial Cleaning at Lockheed Martin cleaning offices
- Equipment Disinfection
- Company Quality Standards
- Professional Relationships
- Window Dusting and Cleaning
- Polishing Surfaces
- Proper Waste Disposal
- Chemical Storage
- Supply Room Organization
- Vacuuming and Sweeping
English and Spanish
Grew up in Puerto Rico until the age of nineteenth and moved to Connecticut and reside now in Florida.
I speak, read and write fluent English and Spanish.
Timeline
Housekeeping Room Attendant
Walt Disney World
09.2021 - Current
Cashier
The Home Depot Inc
05.2019 - 08.2021
Housekeeping Room Attendant
Walt Disney World
08.2015 - 08.2018
Housekeeping Room Attendant
Loews Cabana Bay Beach Resort
05.2014 - 07.2015
Housekeeping Room Attendant
Hilton Parc Soleil
07.2005 - 02.2012
Associate of Science - Drug Abuse Counseling
Manchester Community College