Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Knapp/ UT RGV Health Family Residency Clinic
08.2017 - Current
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Completed EKGs and other tests based on patient presentation in office.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Taught patients about medications, procedures, and care plan instructions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Called and faxed pharmacies to submit prescriptions and refills.
Oriented and trained new staff on proper procedures and policies.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Medical Assistant
Su Clinica
12.2016 - 08.2017
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Collected and documented patient medical information such as blood pressure and weight.
Merchandise Team Associate
Saks 5th Avenue Off 5th
11.2009 - 02.2017
Worked varied hours to meet seasonal and business needs.
Greeted customers and offered assistance for increased customer satisfaction.
Provided product price information to customers.
Identified customer needs and wants to enhance customer experiences and boost sales.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Engaged in friendly conversation with customer to better uncover individual needs.
Managed efficient cash register operations.
Medical Assistant
El Milagro Clinic
06.2015 - 11.2016
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
Sanitized, restocked, and organized exam rooms and medical equipment.
Education
Bachelor in Applied Tech. Medical & Health Services Management - Medical And Health Service Management
South Texas College
McAllen, TX
12.2013
Certificate in Medical Office Specialist - Medical Office Assistance
South Texas College
McAllen, TX
05.2012
Associate of Applied Science - Medical Assistant Technologist
South Texas College
McAllen, TX
12.2010
Skills
Medical Billing
Procedure Assistance
Patient Flow Management
Payment Collection
Patient-Focused Care
Inventory Management
Data Entry
Patient Scheduling
HIPAA Compliance
Phlebotomy
Medical Terminology
Compassionate
Medical Procedures
OB/GYN Procedures
Electronic Health Records
Fluent in Spanish
Additional Information
HealthyYou Ambassador
Help promote healthy lifestyle foods, exercising, and how to maintain a good health by monitoring food intake and to provide examples of it
Languages
Spanish
Native or Bilingual
references
Dr Carlos Parisi, Knapp / UT RGV Health Family Residency Clinic, 312-479-1509
Dr Luis F Vazquez Justiniano, Knapp / UT RGV Health Family Residency Clinic, 915-990-7800
Carlita Hernandez, Knapp / UT RGV Health Family Residency Clinic, 956-756-8731
Timeline
Medical Assistant
Knapp/ UT RGV Health Family Residency Clinic
08.2017 - Current
Medical Assistant
Su Clinica
12.2016 - 08.2017
Medical Assistant
El Milagro Clinic
06.2015 - 11.2016
Merchandise Team Associate
Saks 5th Avenue Off 5th
11.2009 - 02.2017
Bachelor in Applied Tech. Medical & Health Services Management - Medical And Health Service Management
South Texas College
Certificate in Medical Office Specialist - Medical Office Assistance
South Texas College
Associate of Applied Science - Medical Assistant Technologist
South Texas College
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