Marilyn Matias
3918 Gentrytown Dr.,CA
Summary
Dynamic and dedicated professional with extensive experience in customer service at Delta Fair Chevron. Proven track record in cash handling and team collaboration, consistently enhancing customer satisfaction. Recognized for implementing efficient checkout procedures, resulting in reduced wait times and improved service quality. Committed to maintaining a clean and organized shopping environment.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Punctual and honest [Job Title] with solid background in [Type] environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Billinqual (English/spanish)
Overview
8
8
years of professional experience
Work History
Cashier
Delta Fair Chevron
3201 Delta Fair Blvd, Antioch, Ca. 94509
09.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balance throughout shifts.
- Assisted customers with inquiries and product selections, enhancing service experience.
- Handled merchandise returns and exchanges in line with company policy.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Performed cash, card, and check transactions to complete customer purchases.
Meat Department Clerk
Payless Supermarket
Anderson, IN
03.2022 - 05.2023
- Maintained cleanliness and organization of meat display to enhance customer experience.
- Assisted customers with product selection and provided cooking tips for various meats.
- Operated slicers, scales, and packaging equipment to ensure product quality and safety standards.
- Monitored inventory levels, restocked products, and communicated shortages to management promptly.
Meat Department Clerk
Meijer Supermarket
Anderson, IN
06.2021 - 03.2022
- Collaborated with team members to streamline workflow during peak hours, improving service efficiency.
- Trained new staff on best practices for meat handling and department procedures for consistency.
- Implemented waste reduction strategies by ensuring proper storage techniques and timely rotation of products.
- Conducted regular quality checks on meat products, ensuring compliance with health regulations and company standards.
Cashier
Delta Fair Chevron
Antioch, CA
12.2020 - 05.2021
- Collaborated with team members to ensure smooth store operations during peak hours.
- Monitored inventory levels and restocked shelves as needed to meet customer demand.
- Implemented efficient checkout procedures to reduce wait times for customers.
- Trained new staff on cashier protocols and customer service best practices.
Cashier
Extra Mile Chevron
Brentwood, CA
04.2018 - 12.2020
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Pittsburg High
Pittsburg, CA06-1994
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Cash register systems
- Product restocking
- Credit and cash transactions
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Delta Fair Chevron
09.2024 - Current
Meat Department Clerk
Payless Supermarket
03.2022 - 05.2023
Meat Department Clerk
Meijer Supermarket
06.2021 - 03.2022
Cashier
Delta Fair Chevron
12.2020 - 05.2021
Cashier
Extra Mile Chevron
04.2018 - 12.2020
High School Diploma -
Pittsburg High