Marilyn Owens
Houston
Summary
Dynamic Sales professional with 4 years of experience, currently excelling as a Sales Associate at Cellular Sales. Proven track record of increasing sales through effective upselling techniques and exceptional customer service. Seeking a Sales role to leverage strong communication skills and dedication to enhancing customer satisfaction.
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
4
4
years of professional experience
Work History
Sales Associate
Cellular Sales
League City
09.2024 - Current
- Drives revenue growth by effectively engaging with customers, understanding their needs, and providing tailored solutions to enhance their mobile communication experiences
Private Dance Instructor
Self Employed
01.2022 - Current
- Foster a supportive learning environment through positive reinforcement and constructive feedback
- Utilize diverse teaching styles to accommodate students of varying capabilities
- Offer personalized one-on-one instruction by appointment
Host
Twin Peaks
Webster
03.2022 - 02.2023
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Spoke with patrons to drive satisfaction with food and service.
- Communicated with servers about new tables, changes in food availability and customer comments.
Waitress
Cheddars
01.2021 - 01.2022
- Increased sales by upselling additional items and promoting seasonal specials, contributing to the achievement of sales targets
- Demonstrated strong multitasking abilities by efficiently managing multiple tables and orders while ensuring timely service delivery
- Exceeded sales targets through the implementation of effective upselling techniques during customer interactions
Waitresss
Bombshells Restaurant And Bar
Houston
02.2021 - 12.2021
- Served alcoholic beverages responsibly in accordance with state laws.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Assisted other wait staff members in times of heavy customer traffic.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Overnight Associate
Target
Friendswood
11.2021 - 01.2021
- Executed efficient restocking and organization of merchandise during overnight shifts, ensuring shelves were well-stocked and presentable for the following day, while maintaining a clean and safe work environment
Receptionist
Kids R Kids
01.2021
- Streamlined front desk operations by efficiently managing phone calls, emails, and walk-in clients, resulting in improved workflow
- Supported office functions through clerical tasks, including data entry, photocopying, scanning, and faxing documents
- Enhanced customer satisfaction by promptly addressing inquiries and delivering accurate information
Education
High School Diploma -
Clear Lake High School
01.2021
Skills
- Customer Service
- Time Management Abilities
- Dedicated Team Player
- Excellent Communication
- Upselling
- Verbal/written communication
- Cash handling
- POS system operation
- Flexible schedule
- Time management
- Customer service
Timeline
Sales Associate
Cellular Sales
09.2024 - Current
Host
Twin Peaks
03.2022 - 02.2023
Private Dance Instructor
Self Employed
01.2022 - Current
Overnight Associate
Target
11.2021 - 01.2021
Waitresss
Bombshells Restaurant And Bar
02.2021 - 12.2021
Waitress
Cheddars
01.2021 - 01.2022
Receptionist
Kids R Kids
01.2021
High School Diploma -
Clear Lake High School