Marilyn Richir
Assistant General Manager
Calhoun,Ga
Summary
Experienced operations manager with a proven ability to optimize processes and drive efficiency. Great at leading teams, solving problems, and adapting to dynamic operational needs. Recognized for creating collaborative environments that consistently achieve targeted outcomes. Skilled in strategic planning, resource management, and operational oversight.
Overview
9
9
years of professional experience
Work History
Assistant General Manager
Buc-ees
03.2022 - 03.2025
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed team schedule with eye for coverage needs and individual strengths.
- Mentored and motivated team members to achieve challenging business goals.
- Conducted regular competitor analysis to stay ahead in market trends and offerings.
- Assisted in recruiting, hiring and training of team members.
Night Manager
Buc-ee's
03.2021 - 06.2022
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Handled emergency situations calmly and professionally to deliver great customer service .
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Oversee the whole operation in all departments to ensure clean, friendly, and instock
Overnight Team Lead
Walmart Supercenter
06.2020 - 06.2021
- Directly accountable for all third shift operations in a $110 Million Supercenter
- Oversee 50+ direct reports
- Coordinate efforts between all 3 shifts
- Responsibilities include; oversee all stocking activities, maintenance, modular completion, frontend overnights, inventory management, power equipment inspection, development and training, scheduling, human resource planning, threat and risk analysis and compliance
- Certified on Forklift, Walkie Stacker, Electric Jack, and Scissor Lift
- Collaborated with daytime managers to ensure seamless transitions between shifts, promoting consistent store operations.
- Implemented loss prevention measures during overnight hours, minimizing theft incidents and maintaining store security.
Assistant Manager/ Front End /Overnight
Walmart Supercenter
07.2017 - 05.2020
- Focused on running the front end of an $80 Million supercenter while directly overseeing a staff of approximately 60 associates
- Accountable for store operations, accounting office, financial services, and Customer Service in addition to the standard HR functions of management
- Typical activities included; scheduling, reviewing financial reports, reducing shrink, personnel management, inventory management, as well as store operations such as price changes, product counts, modular, and general compliance
- Directly accountable for all third shift operations
- Managed a crew of approximately 30 direct reports while overseeing ending second shift operations
- Responsible for 'total store' as the only member of salaried management in store for 12 hour rotations
Training Coordinator
Walmart Supercenter
12.2015 - 06.2017
- Focused on onboarding and developing newly hired associates
- Performed all the hiring and orientation
- Kept associates knowledgeable about their benefits
- Implemented company policies and compliance
Education
Bachelor’s Degree - Business Administration, Concentration in Human Resource
Shorter University
Rome, Ga05.2021
Associate Degree - Business Management
Georgia Northwestern Technical College
Rome, Ga06.2016
Skills
- Inventory management
- Team building
- Employee training
- Customer service
- Strong leadership
- Employee engagement
- Teamwork and collaboration
- Problem-solving
- Effective communication
Certification
- ServSafe Food Handler's Certification
- GA Driver's License
- Forklift Certification
Accomplishments
- Supervised team of 350 staff members.
- Promoted to be an Assistant General Manager after a year of employment due to delivering good results
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant General Manager
Buc-ees
03.2022 - 03.2025
Night Manager
Buc-ee's
03.2021 - 06.2022
Overnight Team Lead
Walmart Supercenter
06.2020 - 06.2021
Assistant Manager/ Front End /Overnight
Walmart Supercenter
07.2017 - 05.2020
Training Coordinator
Walmart Supercenter
12.2015 - 06.2017
Bachelor’s Degree - Business Administration, Concentration in Human Resource
Shorter University
Associate Degree - Business Management
Georgia Northwestern Technical College
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