Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marina Barclay

Brentwood,CA

Summary

Experienced Shift Lead with proven background in managing team operations, improving productivity while also maintaining it and ensuring customer satisfaction. Strengths include strong leadership skills, ability to multitask and adapt quickly to changing situations. Good at balancing customer, company and employee needs. Experienced technician with strong nursing skills.

Overview

12
12
years of professional experience

Work History

Shift Lead

Banfield Pet
Antioch, CA
12.2019 - Current
  • Assisted in the training of new employees including training of newer shift leads
  • Helping support other hospitals in the market with training of new RVTs and those needing surgical training
  • Ensured that all safety protocols were followed at all times and up keep protocols and systems in the hospital
  • Provided guidance and support to other team members as needed.
  • Responded to customer inquiries or and complaints in a professional manner.
  • Participated in meetings with management, leadership teams and doctors to discuss metrics and goals of the hospital.
  • Worked with the practice manager to help with tasks and needs of the hospital
  • Recently selected to participate in a shift lead development program for our region.

Registered Veterinary Technician

Banfield Pet
Antioch
10.2015 - 12.2019
  • Assisted veterinarians in performing medical procedures and treatments, such as administering medication, drawing blood, and taking vital signs.
  • Performed laboratory tests such as urinalysis, fecal analysis, and blood testing.
  • Maintained accurate patient records using computer software systems.
  • Monitored anesthesia levels during surgery and provided post-surgical recovery support. Helped with dental procedures, cleaning/polishing and charting.

Registered Veterinary Technician

Tail Wag Inn Veterinary Hospital
Oakley
01.2013 - 10.2015
  • Assisted veterinarians in performing medical procedures and treatments and preforming all RVT duties.

Education

Associate of Science -

Carrington College California
Pleasant Hill, CA
10-2013

Skills

  • Conflict Resolution
  • Guest service
  • Industry Expertise
  • Shift leadership
  • Team motivation
  • Technical knowledge

Timeline

Shift Lead

Banfield Pet
12.2019 - Current

Registered Veterinary Technician

Banfield Pet
10.2015 - 12.2019

Registered Veterinary Technician

Tail Wag Inn Veterinary Hospital
01.2013 - 10.2015

Associate of Science -

Carrington College California

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Marina Barclay