Marina Close
Summary
Dedicated and hardworking Personal Assistant offering diverse experience in customer service and project coordination. Quick-learning with excellent multi-tasking ability, typing and research. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization. Detail-oriented team player with strong organizational skills. Builds relationships with both new clients and business audiences. Excited to maintain a position that offers professional challenges utilizing interpersonal skills, time management.
Overview
16
16
years of professional experience
Work History
Business Manager
Close to Perfection LLC
09.2013 - Current
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Interacted well with customers to build connections and nurture relationships.
Infant Nanny
Sgroi Family
02.2021 - 08.2023
- Provided a nurturing environment for infants, ensuring their safety and well-being at all times.
- Enhanced infant development by creating age-appropriate activities tailored to each child''s needs.
- Encouraged early language development by engaging infants in simple conversations using age-appropriate vocabulary during daily interactions.
- Adapted to changing family dynamics or needs as they arose while maintaining professionalism and flexibility within the childcare role.
- Built positive and nurturing environments to support child social and emotional growth.
Babysitter
Smith Family
01.2018 - 07.2020
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
Server
Ruby Tuesday Restaurant
03.2010 - 04.2011
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Volunteer
Carenet
02.2008 - 05.2009
- Maintained clean, neat, and operational facilities to serve program needs.
- Represented organization positively and professionally while providing community with much-needed services.
- Used strong interpersonal communication skills to convey information to others.
- Managed administrative tasks such as scheduling, record-keeping and welcoming clients for program success.
Education
High School Diploma -
Theodor Heuss Schule
Reutlingen - GermanySkills
- Administrative Management
- Customer Service
- Schedule Management
- Records Organization and Management
- Client Account Management
- Social Media Promotion
- Business Growth Initiatives
- Financial Management
Languages
German
Native or Bilingual
English
Native or Bilingual
Timeline
Infant Nanny
Sgroi Family
02.2021 - 08.2023
Babysitter
Smith Family
01.2018 - 07.2020
Business Manager
Close to Perfection LLC
09.2013 - Current
Server
Ruby Tuesday Restaurant
03.2010 - 04.2011
Volunteer
Carenet
02.2008 - 05.2009
High School Diploma -
Theodor Heuss Schule
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