Marina Millan
North Hollywood,CA
Summary
Dynamic Account Executive who excels in relationship building and strategic negotiation. Enhancing customer retention by 30% through proactive account management and tailored solutions. Bilingual in English and Spanish, proficient in Salesforce, and recognized for exceptional communication and active listening skills, that drive sales growth and client satisfaction.
Overview
8
8
years of professional experience
Work History
Account Executive
Vestis
02.2021 - 08.2025
- Identified new business opportunities through cold calling, b2b- prospecting, networking, marketing and database leads.
- Greeted customers and offered assistance
- Developed new and maintained strong client relationships to drive sales growth, long term retention and customer satisfaction through building rapport, effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Kept detailed records of daily activities through salesforce.
- Presented tailored solutions to clients, addressing needs and concerns effectively.
- Identified upselling opportunities, increasing account value and expanding service offerings
- Improved customer retention rates by 20-30% through proactive account management and service optimization by
- Conducted regular check-ins with existing clients to review current services, assess their needs and identify upselling opportunities.
- Guided clients through buying process, from initial contact to post-sale support, ensuring a positive experience.
- Negotiated contracts successfully, that aligned with both client expectations and company goals.
- Greeted customers and offered assistance with selecting merchandise and completing direct or rental sale.
Senior Administrative Coordinator
Vestis
03.2017 - 02.2021
- Payroll processing entered data, timesheets, commissions, vac, sick time etc.
- Performed daily data entry, check scanning and deposit reconciliation
- Prepared gain and loss and financial activity reports for management
- Maintained office operations, coordinated shipping logistics, inventory count, and supply ordering
- Assisted Finance, General and Territory managers with daily operations, account coordination, and operational support.
- Supervised junior administrative staff, providing training and guidance to enhance team performance.
- Recognized for strong attention to detail, organization, and deadline management
Education
High School Diploma -
Rosamond High School
Rosamond, CASkills
- Excellent communication skills
- Negotiation skills
- Active listening
- Pipeline management
- Coachable
- Salesforce
- Client relationship building
- Account management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Achievements
Quota Buster Q3 2025
Quota Buster Q3 2024
FSS of the Q2 2022
Timeline
Account Executive
Vestis
02.2021 - 08.2025
Senior Administrative Coordinator
Vestis
03.2017 - 02.2021
High School Diploma -
Rosamond High School