Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marina Patton

Santo

Summary

Dynamic professional with a strong background in customer service and relationship building, honed at European Wax Center. Proven expertise in Brazilian bikini waxing and hygiene practices, enhancing client satisfaction.

Skilled in classroom management and lesson planning, fostering positive learning environments as an Instructor in Burleson Independent School District.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

7
7
years of professional experience

Work History

Wax Specialist

European Wax Center
08.2022 - 03.2025
  • Developed strong client relationships through effective communication skills and empathetic listening during consultations.
  • Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
  • Maintained clean and sanitary workspace.
  • Maintained strict adherence to sanitation guidelines, promoting a safe and hygienic environment.

Teacher

Little Texas Stars
06.2023 - 03.2024
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Key Holder

Tuesday Morning
01.2021 - 08.2022
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

Instructor

Burleson Independent School District
09.2018 - 12.2020
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Boosted student performance by providing individualized support and targeted feedback.
  • Initiated new learning methods, eliminating instructional gaps and improving comprehension.

Education

Associate of Applied Science - Cosmetology

Hill College
Cleburne, TX
05-2022

Associate in Elementary Education - Elementary Education

Tarleton State University
Stephenville, TX
12-2020

Skills

  • Strong customer service
  • Brazilian bikini wax trained
  • Ingrown hair prevention
  • Hygiene and cleanliness
  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Classroom management
  • Relationship building
  • Lesson planning
  • Training and mentoring

Languages

English
Native or Bilingual

Timeline

Teacher

Little Texas Stars
06.2023 - 03.2024

Wax Specialist

European Wax Center
08.2022 - 03.2025

Key Holder

Tuesday Morning
01.2021 - 08.2022

Instructor

Burleson Independent School District
09.2018 - 12.2020

Associate of Applied Science - Cosmetology

Hill College

Associate in Elementary Education - Elementary Education

Tarleton State University

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Marina Patton