Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marina Villanueva Razo

Austin,Texas

Summary

Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.

Overview

2
2
years of professional experience

Work History

Manager

Caveneders
02.2024 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Cashier/Food Runner

Moody Center
03.2023 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.

Head Cashier

Cavenders
11.2023 - 02.2024
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.

Education

High School Diploma -

Harmony Science Academy
Pflugerville, TX
05.2025

Associate of Arts - Dual Credit

Austin Community College
Austin, TX
05.2025

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Workforce Management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Manager

Caveneders
02.2024 - Current

Head Cashier

Cavenders
11.2023 - 02.2024

Cashier/Food Runner

Moody Center
03.2023 - Current

High School Diploma -

Harmony Science Academy

Associate of Arts - Dual Credit

Austin Community College

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Marina Villanueva Razo