Marina Woodward
Dayton,TX
Summary
Dynamic professional with experience in customer service and sales at Dillards Department Store. Proven ability to resolve conflicts and enhance customer satisfaction through effective communication. Skilled in cash handling and data accuracy, consistently ensuring smooth transactions and maintaining high standards of service. Committed to fostering positive relationships and driving results.
Overview
48
48
years of professional experience
Work History
Sales Associate
Dillards Department Store
Sarasota, FL
02.2025 - 08.2025
- Processed returns, exchanges, and refunds in accordance with company policies.
- Provided accurate information about products, prices and services.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Processed credit card transactions quickly and securely.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
Administrator
Beauty Salon
Novosibirsk, Russia
09.1999 - 12.1999
- Provided general administrative support to staff members.
- Managed office supplies inventory and placed orders when necessary.
Teacher
Pre-School #470
Novosibirsk, Russia
10.1979 - 09.1999
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
- Maintained a safe and orderly learning environment for all students.
- Developed and implemented lesson plans based on curriculum objectives.
- Organized parent conferences throughout the year to discuss student progress.
- Created meaningful projects that allowed students to apply their knowledge in real world situations.
- Provided individualized instruction to meet the needs of all students.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
Computer Data Entry Operator
Manufacturing Plant Computer Center
Novosibirsk, Russia
09.1977 - 09.1979
- prepare data for computer entry.
- Monitored data inputs to manage and maintain accuracy.
- Verified accuracy of data entry by reviewing, correcting, deleting or reentering information.
Education
Master of Science - Child Psychology And Education Methodology
State Pedagogical University
Novosibirsk, Russia06-1993
Skills
- Customer service
- Cash handling
- Product knowledge
- Stock organization
- Sales transactions
- Conflict resolution
- Effective communication
- Problem solving
- Computer proficiency
- Attention to details & accuracy
Timeline
Sales Associate
Dillards Department Store
02.2025 - 08.2025
Administrator
Beauty Salon
09.1999 - 12.1999
Teacher
Pre-School #470
10.1979 - 09.1999
Computer Data Entry Operator
Manufacturing Plant Computer Center
09.1977 - 09.1979
Master of Science - Child Psychology And Education Methodology
State Pedagogical University
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