Marina I. Torres

• Provided excellent customer service with a helpful and friendly attitude
• Provided information about building regulations and department activities to guests, aiding our guests in recreation activities
• Warmly welcomed 150 - 200 guests per shift, coordinated check-in, collected insurance, and directed them to their destination
• Monitored gym equipment to ensure the safety of our guests
• Supervised a daycare with children ranging from 6 months to 7 years old
• I maintained this room by frequently organizing and sanitizing
• Utilized appropriate discipline by assigning consequences if and when issues occurred
• Communicated sensitive information with parents and/or guardians
• Knowledgeable with ActiveNET by knowing how to actively register participants, sell memberships and pull reporting
• Supervised recreation equipment in order to help maintain their pristine condition
• Ensured safety of the program by following policies and procedures.

• Supervised a daycare with children ranging from 6 months to 7 years old
• I maintained the room by frequently organizing and sanitizing
• Supervised a game room with children and teens ranging from 8 years old to 15 years old
• Setting up equipment for classes offered at Red Mountain Center
• Provided information about building regulations and department activities to guests, aiding our guests in recreation activities
• Assisted with front desk tasks such as welcoming guests with a smile and scanning them in our system; all while maintaining an organized and clean workspace
• Monitored and sanitized gym equipment to ensure the safety of our guests
• Received certification to belay guests at our rock wall
• Knowledgeable with ActiveNET by knowing how to actively register participants, sell memberships and pull reporting.

- Worked as front office administrator for an electrical contractor.

- I entered timecards to specific projects weekly for JCA (Job Cost Analysis).

- Entered and reconciled invoices and answered the phone and took messages.

- Ordered all office materials and took notes during office meetings.

• As a team member I would greet guests with a welcoming voice
• Take orders and punch them into the ordering system
• Take payments with cash and credit cards
• Prepare food and drink
• Maintain a clean work environment, and answer questions about menu items and promotions.