Marine Magdesyan
Las Vegas,NV
Summary
Lead Teller successfully displaying customer-first mentality while interacting with customers. Understanding and empathetic communicator adept in connecting with others to meet banking needs. Successful Lead Teller with background managing customer and team expectations by setting clear and realistic goals both internally and externally. Proficient in prioritizing customer happiness utilizing effective communication strategies.
Overview
12
12
years of professional experience
Work History
Lead Teller
Wells Fargo & Company
07.2017 - 09.2019
- Managed daily bank operations by processing customer transactions and providing exceptional customer service.
- Recognized and prevented fraudulent activities and suspicious transactions.
- Mentored and trained new tellers on bank procedures and customer service standards.
- Introduced customers to other bank team members to help meet financial needs.
Lead Teller
Wells Fargo & Company
03.2008 - 06.2017
- Managed daily bank operations by processing customer transactions and providing exceptional customer service.
- Recognized and prevented fraudulent activities and suspicious transactions.
- Mentored and trained new tellers on bank procedures and customer service standards.
- Introduced customers to other bank team members to help meet financial needs.
Education
GED -
Los Angeles Valley College
High School Diploma -
Ulysses S. Grant Senior High School
06.2001
Skills
- Sorting and Filing
- Balance Transfers
- Cash Supply Orders
- Customer Education
- Customer Service
- Answering Phones
- Cash Counting
- Good Communicator
Languages
Armenian
Native or Bilingual
Timeline
Lead Teller
Wells Fargo & Company
07.2017 - 09.2019
Lead Teller
Wells Fargo & Company
03.2008 - 06.2017
GED -
Los Angeles Valley College
High School Diploma -
Ulysses S. Grant Senior High School
Similar Profiles
Scott KnoblachScott Knoblach
Executive Director at Wells Fargo & CompanyExecutive Director at Wells Fargo & Company
RIck WaidRIck Waid
Lead Processer Currency Transaction Reporting at Wells Fargo & CompanyLead Processer Currency Transaction Reporting at Wells Fargo & Company
Zaira RomeroZaira Romero
Branch Operations Coordinator at Wells Fargo & CompanyBranch Operations Coordinator at Wells Fargo & Company
Jesse WileyJesse Wiley
Loan Administration Manager at Wells Fargo & CompanyLoan Administration Manager at Wells Fargo & Company
HEATHER WEBSTERHEATHER WEBSTER
Digital Media Supervisor at Ocean Media, Inc.Digital Media Supervisor at Ocean Media, Inc.