Mario Alas
Customer Service Representative
Chowchilla,CA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Alticore Realty
01.2021 - 12.2023
- Answering the telephone
- Calender management
- Coordinating showings
- Greeting clients
- Scheduling appointments
- Scheduling property showings and open houses]
- Follow up with potential clients
- Preparing real estate forms and documents
- Property preservation tasks
Telemarketer
Inland Industrial Tool Supply
01.2019 - 01.2021
- Answering incoming calls
- Tracking customer contact lists
- Complete other duties as assigned
- Make outbound calls to potential customers
- Resolves customers complaints and grievances
Parts Driver
Fritts Ford
01.2016 - 01.2019
- Enhanced customer satisfaction by promptly delivering auto parts to clients and businesses.
- Maintained accurate inventory levels by conducting regular stock checks and replenishing as needed.
- Improved delivery efficiency by planning optimal routes using GPS navigation systems.
- Provided exceptional customer service with timely communication of order status updates and addressing any inquiries or concerns.
- Assisted in warehouse operations, organizing parts storage areas for easy retrieval during deliveries.
Sales Associate
J. Crew Factory
01.2014 - 01.2016
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Education
High School Diploma -
La Serna / Options For Youth
Victorville06.2011
Skills
- Data Collection
- Account Updating
- Consultative Sales
- Report Generation
- Scheduling
- Call Management
- Data Entry
- Microsoft Excel
- Computer Proficiency
- Administrative Support
Qualification Summary
- Polite
- Respectful
- Meticulous Organization
- Fast Learner
- Self Starter
- Empathetic
- Integrity
- Efficient
- Reliable
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Representative
Alticore Realty
01.2021 - 12.2023
Telemarketer
Inland Industrial Tool Supply
01.2019 - 01.2021
Parts Driver
Fritts Ford
01.2016 - 01.2019
Sales Associate
J. Crew Factory
01.2014 - 01.2016
High School Diploma -
La Serna / Options For Youth
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