Dedicated Shift Manager with strong skills in employee training, effective communication, and conflict resolution. Proven ability to enhance team performance and customer satisfaction in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager
Popeyes® Louisana Kitchen
Sacramento, CA
03.2022 - Current
Trained and mentored team members on service standards and food safety, enhancing overall compliance and team performance.
Coordinated employee schedules to ensure optimal staffing during peak hours, improving service efficiency.
Enforced compliance with health and safety regulations throughout the kitchen.
Managed daily cash intake by counting out registers and tabulating profits.
Resolved customer issues promptly to enhance dining experiences.
Ensured accurate completion of all opening and closing duties according to established guidelines, maintaining operational consistency.
Food Bank Volunteer
Elk Grove Food Bank Services
Sacramento, CA
01.2024 - 02.2024
Sorted and packed donated food items for distribution to families in need.
Coordinated with volunteers to streamline food bank operations.
Sorted and organized food donations for efficient distribution.
Assisted clients with food selection during service hours.
Maintained cleanliness and order in the food storage areas.