Mario Henriquez
Los Angeles,CA
Summary
Driven Sales Associate with a proven track record at Glare Fashions, adept in customer service and problem-solving, enhancing customer satisfaction and loyalty. Excelled in teamwork and collaboration, significantly contributing to visual merchandising and efficient cash handling. Demonstrated reliability and punctuality, ensuring optimal stock levels and on-time deliveries, fostering repeat business through excellent interpersonal skills.
Overview
11
11
years of professional experience
Work History
Sales Associate
Glare Fashion
01.2018 - 12.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Sales Associate /Delivery Driver
Sara LA Fashion
01.2014 - 12.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
Education
High School Diploma -
Manual Arts Senior High School
Los Angeles, CA05.1993
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Verbal/written communication
Timeline
Sales Associate
Glare Fashion
01.2018 - 12.2024
Sales Associate /Delivery Driver
Sara LA Fashion
01.2014 - 12.2017
High School Diploma -
Manual Arts Senior High School
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