MARIO ORTIZ

• Take accurate food and beverage orders, enter them into the POS system, and coordinate with kitchen staff.

• Handle payments, process transactions, and manage guest inquiries with professionalism.

• Maintain a clean and organized dining area while assisting with opening and closing duties.

• Utilized handheld POS for accurate order taking.
• Prepared a range of cocktails for guests.
• Managed bar and table service alone several days weekly.
• Handled cash transactions with accuracy.
• Earned high praise from customers reflected in numerous 5-star ratings.

• Worked with self publishing company (PublishDrive)
• Created an original story about characters of color
• Collaborated with global artists
• Created social media marketing campaigns, features in articles

• Setup of the bar, where I would work individually
• Accuracy of payment using an iPad POS system
• Closing duties entailed take down, end measurement amounts, lock cabinets and clean bar thoroughly
• Started as water sales and candy stand worker, which involved set up and cash/credit exchanges
• Promoted to bartender by the recommendation of my manager > than 90 days of employment something that had not previously been done at the company

• Filmed on and off for 6 months
• Studied and rehearsed roles from outline to interpret
• Conducted interviews with media professionals, podcasters, and online personalities to promote the film
• Premiered film at The Outtaspace in Chicago, IL

• Meeting and greeting guests
• Directing them to different areas within the venue
• Securing the environment stationed
• Serve as a liaison to answer questions with regard to ongoings of the night and upcoming events
• Assisting in private event set-up (chairs, tables, décor, etc.)
• Serve food to as many as 1,300 guests