Mario Sbarro
Greenlawn,NY
Overview
4
4
years of professional experience
Work History
Sales & Leasing Consultant
Empire Chevrolet Of Huntington
11.2023 - Current
- Increased customer satisfaction by providing personalized and attentive service during the sales process.
- Streamlined leasing processes for increased efficiency, resulting in shorter wait times for clients.
- Maintained a comprehensive knowledge of inventory, enabling quick identification of suitable options for customer needs.
- Facilitated smooth transactions by managing paperwork accurately, efficiently organizing all necessary documentation for each sale or lease agreement.
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
- Maintained comprehensive knowledge of available inventory, pricing, promotions, and market trends to provide accurate information to clients.
- Managed lead tracking by making contact and following up on leads generated through marketing efforts.
Delivery Driver, Cashier, Stock
Value Drugs
09.2022 - 11.2023
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Improved customer satisfaction by promptly locating items and providing product information.
- Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
- Assisted customers with special requests, enhancing their shopping experience at the store.
Busser
Ruvo
09.2020 - 09.2022
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted servers in providing efficient service for improved guest experiences.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
Education
No Degree - Information Technology
Suffolk County Community College
Selden, NYHigh School Diploma -
Harborfields High School
Greenlawn, NY06.2021
Skills
- Closing Techniques
- Strong negotiation skills
- Technological savviness
- Networking capabilities
- Relationship Building
- Office Organization
- Attention to Detail
- Multitasking
Timeline
Sales & Leasing Consultant
Empire Chevrolet Of Huntington
11.2023 - Current
Delivery Driver, Cashier, Stock
Value Drugs
09.2022 - 11.2023
Busser
Ruvo
09.2020 - 09.2022
No Degree - Information Technology
Suffolk County Community College
High School Diploma -
Harborfields High School