Marion Elizabeth Cope
Hensley
Summary
Professional with extensive experience in enrollment management, excelling in streamlining processes and improving student engagement. Known for collaborative teamwork and achieving results through adaptive strategies. Proficient in data analysis and communication, highly valued for reliability and flexibility.
Overview
41
41
years of professional experience
Work History
Senior Enrollment Representative
Medifax/Emdeon/Change Healthcare/OptumInsight
05.2003 - 02.2025
- Register medical providers for electronic billing with government medical insurance
- Approvals for registration
- Input provider accounts
- Contract management and administration
- Create spreadsheets & reports
- Knowledge and application of HIPAA
- Update forms on website
- Research and analysis of records
- Clerical and administrative duties
- Direct Data Entry
- Onbase System
- Salesforce
- IMN
- MDG
- Dental
Credit Collector (Temporary)
Accounting Principles
01.2003 - 04.2003
- Collected credit accounts
- Researched problem accounts, contracts, and history database
- Examined Aging Reports
- Consulted with customers daily
- Reconciled payments and invoices
- Documented credit information on credit records
- Coordinated with credit and cash reps
- Reduced time to apply detail and payment records
- MS Office databases/spreadsheets
- Clerical and administrative duties
Collector/Account Manager
Comdata Network
05.1995 - 08.2002
- Managed 140 national accounts with credit limits of $200,000 - $5,000,000
- Maintained lowest aging on accounts in national accounts
- Analyzed and resolved payment problems and adjusted credit accounts
- Collected problem accts with past due over 2 years
- Researched problem accts, contracts, & history database
- Approved customers to exceed credit limits
- Administered customer credit agreements
- Calculated Daily Invoices/Credits
- Examined Aging Reports
- Developed payment plans for past due accounts
- Reconciled payments and invoices
- Consulted with customers daily
- Coordinated with credit, cash and customer service reps
- MS Office databases/spreadsheets
- Reduced time to apply detail and payment records
- Reduced volume of detail
- Products and Motivational Training
- Documented credit info in MSA, AA Balance, Telemar, Accunotes
Data Media/Automated Data Processing
Comdata Network
07.1984 - 05.1995
- Set up credit accounts
- Punched and processed fuel credit cards
- Computer Training
Education
High School Diploma - Business
Sheridan High School
Sheridan, AR05.1981
Skills
- Computer and 7 Software Systems
- 10-Key Calculator
- Data Card Punch
- Adobe Pro
- Wizard
- Excel
- Microsoft Word
- Salesforce
- Siebel
- MDG
- Onbase
Timeline
Senior Enrollment Representative
Medifax/Emdeon/Change Healthcare/OptumInsight
05.2003 - 02.2025
Credit Collector (Temporary)
Accounting Principles
01.2003 - 04.2003
Collector/Account Manager
Comdata Network
05.1995 - 08.2002
Data Media/Automated Data Processing
Comdata Network
07.1984 - 05.1995
High School Diploma - Business
Sheridan High School
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