Marisa Britt
Springfield
Summary
Compassionate and energetic individual with a passion for working with youth. Developed extensive customer service and training skills in fast-paced hospitality environment. Skilled in team leadership and communication, and eager to learn and grow in the healthcare environment. Contributes strong foundation in group dynamics paired with skills in organizing activities and managing schedules. Ready to use and develop these abilities in an apprentice nurse role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress Trainer
Solmar Restaurant
09.2023 - Current
- Assisted in onboarding new staff by providing training on menu items and service techniques.
- Supported team during busy shifts by efficiently managing customer orders and ensuring timely delivery.
- Adapted quickly to fast-paced service demands while maintaining high standards of customer service.
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
Group Leader
Strong Wings Adventure School
06.2022 - 08.2025
- Planned and organized weekly activities and learning objectives for various age groups.
- Led groups of 7-10 children independently, and managed social dynamics including children with special needs and disabilities.
- Provided effective and safe first aid to those injured when necessary.
- Trained new team members on operational procedures and safety protocols.
Education
Associate of Science - Nursing
Springfield Technical Community College
Springfield, MA05-2026
High School Diploma -
Sabis International Charter School
Springfield, MA06-2021
Skills
- Exceptional communication
- Strong leadership
- Critical thinking
- Energy and enthusiasm
Certification
- Basic Life Support - American Heart Associaton
Languages
English
Native or Bilingual
Timeline
Waitress Trainer
Solmar Restaurant
09.2023 - Current
Group Leader
Strong Wings Adventure School
06.2022 - 08.2025
Associate of Science - Nursing
Springfield Technical Community College
High School Diploma -
Sabis International Charter School