Hi, I’m
Marisa Galvan
College Station ,TX
Summary
Consistently met performance targets, contributing to overall store success. Had administrative roles, at managing phone communications, scheduling appointments, Insurance Verification and handling payments. Always ensuring accurate documentation & Proven ability to enhance patient satisfaction through effective translation and treatment planning.
Overview
4
years of professional experience
Work History
Navasota Dental
Front Desk Receptionist
08.2023 - 06.2024
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Verified Insurance through Online Portals & Via Phone.
- Made sure all Records were up-to-date & saved all information onto patients file.
- Scheduled and confirmed appointments
- Handled Payments
- Managed All Phone Communications to & from the Office.
- Sent Medical Clearance & Pre-Authorizations
- Provided Translation
Sonic Drive-In Of Navasota
Lead Carhop
08.2020 - 08.2023
Job overview
- Ensured exceptional customer service, enhancing business.
- Processed payments and placed orders
- Delivered orders, maintaining the high standards of speed and accuracy for Sonic Drive-In
- Kept great communication with team to maximize efficiency on
- our order handling, reducing wait times.
Education
Navasota High School , Navasota, TX
Highschool Diploma
05.2022
Skills
- Bilingual
- Customer service
- Appointment scheduling
- Payment processing
- Insurance processing
- Phone etiquette
- Adaptability
- Sales skills
Languages
Spanish
English
References
- Ashely Munsey,
Manager at Navasota Dental
bryandentaloffice@gmail.com
9793078008
- Ankit Patel,
Accounting/Claim Handler at Navasota Dental navasotadental@outlook.com
8327764310
- Anson Sterling,
Manager at Sonic Drive-In
9799858039
Timeline
Front Desk Receptionist
Navasota Dental
08.2023 - 06.2024
Lead Carhop
Sonic Drive-In Of Navasota
08.2020 - 08.2023
Navasota High School
Highschool Diploma
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