
Passionate, organized, detail-oriented and dependable candidate successful at managing multiple priorities and adaptability with a positive attitude. Great experience in a fast-paced environment, crises situations and communicating with others. I am fast learner, highly self-sufficient and team oriented with a willingness to help others immediately.
State wide call center- Placed individuals on Medicaid registry for home health care which included an interview, update of registry or status inquiry. Provided long-term care counseling and resources, Medicaid/ Medicare counseling, completed lengthy/detailed Medicare comparison plans with customer over the phone, mailed resources and Medicare plans to customer, assisted Department of Health with registration and scheduling of Covid-19 Booster appointments, and assisted with walk-in's.
Determine eligibility for the following: Medicaid, Supplemental Nutrition Assistance Program (SNAP/Food stamps), Energy Assistance, and temporary cash assistance.
Duties include reviewing/processing applications, conducting interviews, customer service, state-wide call center, Medicaid off-site contractor at St. Vincent's Hospital and administrative work.
In the current year, I am number one in the nation to complete the most sales as a Brand Ambassador for Health Fitness and Activations.