Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
SalesAssociate

Marisa McCarthy

Sunnyvale,CA

Summary

I took my first job at Spirit Halloween in July of 2023. I learned about customer service, sales, time management, and communication at this job. I developed skills in fast-paced retail environments and learned some customer service techniques. I am very grateful for this opportunity and am ready to do more and gain more job experience. I plan to go into a job in healthcare as I am studying to become a biology major.

Overview

1
1
Certification

Work History

Sales Associate

Spirit Halloween
07.2023 - 11.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Education

High School Diploma -

Mission College
Santa Clara, CA
06-2026

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength

Certification

  • California Driver's License
  • CPR/AED Certification
  • First Aid Certification

Languages

English
Native or Bilingual

Timeline

Sales Associate

Spirit Halloween
07.2023 - 11.2023

High School Diploma -

Mission College
Marisa McCarthy