Marisel Alfonso
Miami,FL
Summary
Experienced industrial engineer with a proven track record of optimizing processes and improving efficiency in diverse industries. Skilled in analyzing workflows, identifying bottlenecks, and implementing solutions to enhance productivity. Proficient in utilizing data analysis and modeling techniques to drive operational improvements. .
Overview
7
7
years of professional experience
Work History
Office Coordinator
Trump National Doral Miami
Doral, FL
08.2022 - Current
- Run housekeeping reports, verify room status, determine discrepant rooms, prioritize room cleaning and maintain updated guest room statuses.
- Assist housekeeping leaders in managing daily activities, monitor operation needs, generate housekeeping logs and reports, and communicating guest recoveries and requests.
- Continually communicates with Front Office, Floor Managers, and Housekeeping Supervisors to verify status of all guest rooms, guest service orders and department service orders, and resolve issues with room discrepancies.
Forecast Analyst
ISPJAE
Havana, Cuba
07.2020 - 01.2022
- Utilized advanced analytics tools such as machine learning algorithms to improve forecasting accuracy.
- Developed and maintained forecasting models to identify trends in customer demand.
- Identified potential risks associated with forecast projections and developed mitigation plans accordingly.
ISO Auditor
Suchel Camacho
Havana, Cuba
07.2018 - 07.2020
- Evaluated internal control systems for effectiveness and efficiency.
- Reviewed operational processes to ensure conformance with established requirements.
- Provided guidance and training to personnel on best practices for meeting quality standards.
- Developed and updated standard operating procedures (SOPs) for process operations.
Process Analyst
BrasCuba
Havana, Cuba
03.2017 - 07.2018
- Provided training on good manufacturing practices to staff members.
- Conducted research into best practices and industry standards related to process design and implementation.
- Conducted time studies to analyze current processes and make recommendations for increased efficiency.
Education
Industrial Engineering
Technological University José Antonio Echeverría
Havana, Cuba01-2022
Skills
- Office Administration
- Excellent data entry ability
- Multitasking
- Computer Skills
- Teamwork and Collaboration
- Attention to Detail
- Microsoft Office
- Excel spreadsheets
- Statistical Analysis
- GMP and ISO Compliance
Languages
English
Professional
Spanish
Native/ Bilingual
Publications
- Methodology for forecasting demand integrating the design of scenarios
Timeline
Office Coordinator
Trump National Doral Miami
08.2022 - Current
Forecast Analyst
ISPJAE
07.2020 - 01.2022
ISO Auditor
Suchel Camacho
07.2018 - 07.2020
Process Analyst
BrasCuba
03.2017 - 07.2018
Industrial Engineering
Technological University José Antonio Echeverría
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