Marisha Burgess

Medical Assistant

Miami Cancer Institute

03.2019 - 11.2021

Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
Obtained client medical history, medication information, symptoms, and allergies.
Collected and documented patient medical information such as blood pressure and weight.
Performed medical records management, including filing, organizing and scanning documents.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Called and faxed pharmacies to submit prescriptions and refills.
Documented vital signs and health history for patients in clinic and hospital environments.
Followed appropriate procedures to minimize patient's exposure to radiation.
Implemented care and efficiency improvements to support and enhance office operations.
Measured patient spirometry.
Collected pertinent data and calculations to aid physician in interpreting results.
Measured patient pulse oximetry.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Completed clinical procedures and gathered patient data for interpretation by physician.
Taught patients about medications, procedures, and care plan instructions.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Oriented and trained new staff on proper procedures and policies.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.