Mariska Elliott
Suffolk,VA
Summary
Dynamic leader focused on leveraging customer feedback to drive service excellence. Skilled in developing and executing operational strategies that increase productivity and foster collaboration among teams. Proven director with a track record of optimizing operational procedures and cash management to achieve significant efficiency gains.
Overview
13
13
years of professional experience
Work History
ADP Director
Chick-fil-A
Portsmouth, Virginia
05.2013 - Current
- Established operational procedures that improved organizational efficiency and productivity.
- Recruited, trained, and mentored staff to consistently meet performance goals.
- Collaborated with diverse teams to resolve issues and meet product and service objectives.
- Cultivated a positive work environment through engaging employee activities.
- Analyzed customer feedback to improve service quality and guest experiences.
- Executed daily duties accurately and efficiently.
Managed site reconciliations and cash management processes.
Education
High School Diploma -
Gates County High
Gatesville, NC06-1994
Skills
- Operational procedures
- Staff recruitment
- Cash management
- Staff recruitment
- Team development
- Performance strategies
- Customer feedback analysis
- Operational procedures
Timeline
ADP Director
Chick-fil-A
05.2013 - Current
High School Diploma -
Gates County High