
Registered Certified Medical Assistant with multi-specialty clinical and operational experience, currently managing independent front and back office operations in a Same Day Clinic setting. Proven ability to oversee clinic readiness, maintain safety compliance, manage inventory and supply ordering, and resolve patient concerns independently. Recognized for leadership potential through emergency leadership program participation, and exemplary employee recognition. Seeking to transition into a Practice Manager role to support operational efficiency and team development.
Clinic Operations Management
Front & Back Office Coordination
Insurance Verification
Inventory & Supply Management
Safety & Compliance Monitoring
Staff Training & Preceptorship
Patient Complaint Resolution
EPIC Electronic Medical Records
Referrals & Documentation
Bilingual Communication (English/Spanish)
Quality Control & Shipment Verification
Troubleshoot and coordinate responses to facility issues